NeuraFlash Benefits Overview

Lead end-to-end Salesforce B2B Commerce and Revenue Management solution architecture, from discovery and design through deployment and post-go-live optimization. Define data models, integrations, security, UX, testing, release governance, and scalable Salesforce architectures across Commerce, Service Cloud, Order Management, and Consumer Goods Cloud. Serve as a technical authority for clients and delivery teams, guide development, mitigate risks, and support reusable solution assets. Travel up to 25% for customer engagements and internal events.

Architect and deliver Agentforce-powered Salesforce solutions from design through deployment. Translate client needs into agentic topics, instructions, actions, automations, code, data structures, and deployment strategies. Collaborate with clients, project managers, developers, solution architects, and UX designers; establish scalable data-ingestion practices; monitor Salesforce capabilities; and contribute reusable delivery assets and best practices.

Designs and delivers enterprise Salesforce ITSM solutions using Service Cloud, Experience Cloud, Data Cloud, and Agentforce. Responsibilities include gathering requirements, architecting declarative solutions, defining technical specifications, leading implementations and integrations, managing projects and releases, advising clients, training users, and overseeing delivery. The role also leads enterprise service projects, partners with AI teams, manages multiple deployments, and applies ITSM/ITIL and SDLC methodologies.