Jobs at Mural

Own Mural’s data product strategy, shared metric layer, Insights reporting experience, APIs, audit logs, and MCP server. Define trustworthy metrics and instrumentation standards from raw product events, partner with data engineering and analytics teams, and help customers and internal teams use data to guide product adoption and decision-making. Requires experience with analytics products, semantic layers, enterprise governance, APIs, and cross-functional metric definition.

Lead and grow a full-stack engineering team building Mural’s AI-native Compose product. Own end-to-end delivery, architecture, code quality, reliability, experimentation, and roadmap execution in partnership with Product and Design. Hire, coach, and manage engineers while maintaining a hands-on technical role through code reviews and architecture decisions. Guide production LLM feature development, including evaluation, quality monitoring, and cost management, within a remote-first culture.

Own Mural’s paid marketing program across search, social, video, and display. Manage strategy, budget, execution, experimentation, measurement, agency partners, and reporting across the full funnel. Drive self-serve acquisition and sales-assisted demand by partnering with Product, Marketing, Sales, RevOps, Data, and Web teams. Expand campaigns into new regions and languages while using attribution, incrementality testing, and AI-enabled workflows to improve growth efficiency.

Lead growth product design across discovery, activation, monetization, onboarding, pricing, upgrade, and lifecycle experiences. Use behavioral data and experimentation to improve funnels while protecting user trust and product quality. This hands-on manager role includes designing polished end-to-end experiences, partnering with product, engineering, research, and data science, establishing reusable growth patterns, leading workshops, and managing or mentoring one to three designers.

Leads revenue strategy, operations, GTM systems, and sales enablement for a global SaaS revenue organization. Partners with the CRO and cross-functional GTM leaders to develop growth strategies, optimize processes, implement systems, improve forecasting and performance analysis, deliver executive reporting, and build seller productivity programs. Manages and coaches Revenue Operations, GTM Systems, and enablement teams while driving alignment, operational excellence, and continuous improvement.

Lead foundational and strategic mixed-methods UX research to shape product vision, strategy, and innovation. Conduct qualitative and quantitative studies, including interviews, ethnography, surveys, log analysis, segmentation, and concept testing. Translate ambiguous questions into actionable frameworks, present insights to executives, mentor designers and product partners, and establish scalable research practices across the organization.

Design and build core backend systems for an agent platform: orchestration, durable execution, memory, tool integration, observability, and evaluation. Create scalable services/APIs, develop retrieval and long-term memory solutions, monitor and improve agent behavior, and help drive technical direction and team growth for AI-driven collaboration features.

Design and scale customer education programs and outcome-based learning journeys, create reusable learning content, partner cross-functionally, enable CS teams globally, and measure learning engagement and adoption to improve programs.