Jobs at Monogram Health

Designs and delivers complex Azure platform solutions, owns system reliability and technical direction, mentors engineers, drives CI/CD and IaC practices, supports production via on-call rotation, and uses AI-assisted development tools to improve delivery and quality.

Entry-level ITSM platform analyst responsible for Freshservice configuration, ticket resolution, documentation, onboarding/offboarding support, reporting, monitoring platform health, validating changes, participating in agile activities, using AI tools to improve workflows, and rotating on-call to support platform reliability and patient safety.

Lead day-to-day market operations, overseeing clinical and operations teams to drive growth, quality care, and financial performance. Manage P&L oversight, operational metrics, scheduling, compliance, and patient experience. Collaborate with regional and centralized leaders, support hiring and development, and implement strategic priorities to meet KPIs and market goals.

Own the product roadmap and translate business needs into technical requirements for scheduling, call center, and patient-facing apps. Collaborate with engineers and stakeholders, prioritize features, validate implementations, and use data to inform decisions. Ensure requirements are complete and perform validation testing to meet stakeholder expectations.

The Staff Engineer will design and manage ML infrastructure while mentoring teams, driving MLOps strategies, and ensuring compliance in healthcare data systems.

Lead Salesforce development and integrations across Health Cloud, Service Cloud, and Marketing Cloud. Design and review Apex, Visualforce, LWC/Aura, optimize SOQL and bulk processing, manage CI/CD and version control, enforce security/compliance (HIPAA, SOC2), implement test automation, and coordinate releases and environment deployments while collaborating with admins, stakeholders, and other IT teams.