Jobs at Miratech

The Senior Voice User Interface Designer creates intuitive voice experiences for IVR applications, designing call flows based on user requirements, and collaborates with engineers and product owners to implement effective solutions.

Lead full-lifecycle, large-scale telecom, network, data center, cloud, and security transformation programs. Own program strategy, governance, P&L, financial control, executive engagement, stakeholder management, risk mitigation, and cross-functional global delivery to ensure on-time, on-budget contractual outcomes.

Lead QA for IVR and web applications owning end-to-end test strategy, execution, and reporting. Plan and run voice and integration tests, create test plans/scripts, mentor a small QA team, coordinate defect triage, and support automation and integration across IVR, web, and backend systems.

Design and develop scalable AWS-based solutions for Amazon Connect. Lead architectural initiatives and integrate AI technologies for enhanced customer experiences.

The Director of Sales will lead new business acquisition, develop go-to-market strategies, and enhance client customer experience journeys through IT services.

The Senior Data Analyst conducts analysis on IVR interaction data and call performance metrics, collaborating with developers and architects to optimize IVR operations.

The VUI Designer creates intuitive voice experiences for IVR applications, designs call flows, collaborates with teams, and conducts usability testing.

Design and optimize Amazon Connect solutions, build contact flows, integrate APIs, and troubleshoot issues for advanced contact center operations.