Jobs at McDermott Will & Schulte

Leads Salesforce and sales technology enablement across lawyers, legal practice specialists, business development, and marketing teams. Designs role-specific training, onboarding, tutorials, videos, and LMS content; supports CRM dashboards and user-interface improvements; partners with Salesforce administrators and Commercial Excellence; identifies skill gaps; advises users; and measures adoption, engagement, and business outcomes to improve business development effectiveness.

Supports legal teams and business operations by gathering and documenting requirements, analyzing processes, designing workflows, evaluating solutions, and measuring usability. Collaborates with IT and stakeholders on estimates, project planning, communications, training, and change management. Uses AI tools to accelerate requirements gathering, prototyping, process analysis, and documentation while validating outputs. Presents findings and prototypes to technical and non-technical audiences and identifies opportunities to improve efficiency through AI.

Own the full QA lifecycle for AI-powered legal solutions, including unit, integration, system, regression, performance, scalability, and security testing. Partner with analysts and engineers to generate edge-case tests, validate AI outputs, integrate automated test suites into Azure DevOps CI/CD pipelines, track defects, maintain documentation, and report quality metrics. The role also promotes quality practices across the development workflow and evaluates solution reliability under real-world conditions.

Manages information governance, risk, and compliance initiatives focused on attorney and client onboarding, offboarding, client transfers, legal holds, and electronically stored information. Coordinates data identification, collection, classification, transfer, metadata accuracy, repository tracking, security controls, and workspace access. Supports attorneys and business teams, resolves policy inquiries, develops compliance procedures and educational materials, and contributes to technology workflows, integrations, analytics, and internal controls.

Oversee the security of firm applications, networks, systems, hardware, and mobile devices throughout their lifecycles. Develop security requirements and architecture, manage controls and configurations, perform certification and accreditation, maintain asset inventories, and ensure secure development and acquisition practices. Collaborate across departments and mentor team members while serving as a primary technical security contact. The role requires independent judgment, strong analytical ability, knowledge of security frameworks and technologies, and at least seven years of related experience.

The Knowledge and Innovation Counsel leads AI and knowledge management initiatives for assigned legal practice groups. Responsibilities include identifying use cases, guiding attorneys on AI tools, customizing prompts and workflows, curating precedents and playbooks, delivering legal and technology training, analyzing adoption data, supporting solution development, monitoring legal technology developments, and representing innovation priorities to firm leadership. The role also mentors junior knowledge professionals and partners with attorneys, clients, and technology teams.