Mashgin Benefits Overview

Annotate images and video for computer vision using bounding boxes, polygons, segmentation masks, and SKU-level labels. Audit model predictions, enforce annotation quality, identify hardware/software capture issues, and collaborate with ML, hardware, and product teams to validate fixes and improve data pipelines.

The Customer Success Manager will manage relationships with sports and entertainment venues, ensuring successful deployment and ongoing support for kiosk operations, while proactively monitoring account health and readiness for events.

Lead and mentor a mixed team of field deployment engineers and remote support specialists; perform hands-on deployments and ticket work during onboarding; own SOPs, documentation, and cross-functional communication; act as technical escalation, improve processes, and travel up to 25% to support launches and customers.