Jobs at Marchay

Build and lead Marchay’s luxury cruising and yachting business from the ground up. Responsibilities include developing commercial and product strategies, advising and converting clients, managing end-to-end trip execution, cultivating supplier relationships, generating non-member demand, and using content and digital marketing to drive growth. The role requires strong luxury travel expertise, sales instincts, entrepreneurial ability, organization, and willingness to travel for ship visits, industry events, familiarization trips, and sailings.

Lead creation and governance of Marchay's luxury travel editorial content. Rewrite and organize destination guides, itineraries, hotel and restaurant descriptions, and concierge resources. Build editorial standards, manage calendars, write newsletters and features, collaborate with advisors and engineers to integrate content into an AI platform, and support partnerships and social presence.

Lead a team of Travel Advisors to manage high-touch client relationships and execute complex luxury itineraries. Oversee bookings, supplier partnerships, crisis resolution, mentorship, and continuous improvement of service and processes.

Manage and support luxury travel itineraries for high-profile members, coordinating accommodations, transportation, dining, guides, and exclusive experiences. Build trusted client relationships, anticipate needs, resolve issues, and manage multiple complex trips with exceptional accuracy. Develop expertise in luxury destinations and hospitality partners while collaborating with Senior Advisors and contributing ideas to improve the member experience.