Jobs at Mapbox

Maintain and improve Mapbox developer documentation through code updates, content corrections, code sample revisions, and product synchronization. Triage user feedback, manage GitHub contributions and reviews, use Mapbox products to create accurate documentation, and partner with product teams on launches. The role also involves prototyping lightweight documentation tools and supporting Developer Relations initiatives. Candidates should be web developers who write clearly and have 2–4 years of professional experience.

Manage identity and access systems, endpoint devices, office networking, AV and conferencing infrastructure. Automate recurring IT issues, serve as a technical escalation point, support employee onboarding and offboarding, maintain secure configurations, and partner with Security on SOC 2 audit readiness. The role also contributes to Agile sprints and IT projects within a fully remote, geographically distributed team.

As a Software Development Engineer II on the Search Geocoding team, you'll design and implement algorithms for efficient search retrieval, collaborate cross-functionally, and optimize solutions to enhance user experience.

Leads Mapbox’s global demand generation strategy and team, driving account growth and marketing-sourced pipeline across SMB, mid-market, and enterprise segments. Oversees integrated campaigns, ABM, funnel optimization, marketing technology, attribution, lead management, budget and agency relationships, and Sales alignment. Applies analytics, automation, AI, and machine learning to improve targeting, routing, conversion, and pipeline predictability across global markets.

Own commercial strategy and long-term growth for Mapbox’s largest global strategic accounts. Lead retention, renewals, expansion, complex negotiations, account planning, executive relationships, forecasting, and risk mitigation. Partner cross-functionally with technical, product, finance, legal, and customer success teams to deliver customer value. Identify adoption and growth opportunities across Mapbox products, influence internal product strategy with customer insights, and position Mapbox against competitive and internally built alternatives.

Leads renewals, ARR retention, and expansion across strategic enterprise customers. Owns renewal strategy, forecasting, commercial negotiations, pricing, usage commitments, risk management, and customer growth. Builds executive and cross-functional relationships, improves Salesforce discipline, and develops Account Managers through coaching. Partners with Customer Success, Product, Finance, Legal, Solutions Architecture, and TPM to drive adoption, protect recurring revenue, and improve customer outcomes.

Build and maintain Mapboxs cloud-native infrastructure and GitOps deployment platforms on AWS. Work with Terraform/Terragrunt and legacy CloudFormation/CDK, migrate services to EKS/ArgoCD, architect centralized GitHub Actions CI, configure observability (Datadog/CloudWatch), provide on-call SRE support, document designs, and lead platform strategy and developer experience improvements.

Design, build, and operate high-performance Places/Search API services; drive architecture and scalability decisions; improve code quality and operational standards; mentor engineers; run experiments and telemetry-driven analysis; participate in feature delivery, on-call rotation, and customer-facing collaboration with automotive and mapping partners.

Support monthly, quarterly, and annual revenue close for assigned areas. Prepare journal entries, reconciliations, and flux analysis. Manage accounts receivable, invoicing, collections, and billing portals. Execute order-to-cash tasks including contract review, Salesforce to NetSuite sync, and sales order setup. Partner cross-functionally and assist with audit preparation.

Lead revenue recognition processes, oversee accounting close activities, implement order-to-cash workflows, and mentor revenue accountants while ensuring compliance with ASC 606 regulations.

Build and optimize on-device search algorithms and offline data delivery systems for mobile and automotive platforms. Implement tile compression and delta update pipelines, integrate cloud and offline products, collect system telemetry, engage with automotive OEMs and suppliers, and define technical roadmaps and design documents for performant offline search on constrained hardware.

The Associate General Counsel will handle complex commercial transactions, providing legal expertise on data in-licenses and sales agreements, while collaborating closely with product and engineering teams.

The Software Development Engineer II will develop navigation solutions, balance rapid development with reliability, and optimize performance while promoting operational excellence at Mapbox.

Support revenue accounting operations including order-to-cash review, revenue recognition, deferred revenue and unbilled reconciliations, AR aging and write-offs, month-end close analysis, audit support, process improvements, and cross-functional reporting.

Lead global HR Operations, Total Rewards, and People Analytics to scale systems, drive AI-enabled automation, ensure international compliance, own people technology roadmap, and develop the team to deliver strategic compensation, benefits, and predictive analytics.

Lead go-to-market for Mapboxs AI products: define positioning, messaging, and launch strategy; drive customer research, sales enablement, content, and cross-functional alignment to accelerate adoption of AI-powered location capabilities.

Own and execute Mapbox's global tax compliance and strategy: manage income and indirect tax filings, annual tax provision, tax calendar, audits, transfer pricing support, apportionment, account reconciliations, tax footnotes, entity compliance and registrations, and maintain indirect tax software while advising sales/legal on tax implications.