MaintainX Benefits Overview

Own the technical vision and architecture for an AI platform of agents, skills, and tools. Scale retrieval/knowledge systems, build developer experience, orchestration, observability, and evaluation/feedback loops. Align cross-division engineering strategy and drive platform adoption.

Own a mid-market customer portfolio from post-sale handoff through renewal and expansion. Build strong client relationships, identify growth opportunities, conduct product demonstrations and quarterly business reviews, manage proposals and follow-ups, and accurately forecast expansion revenue. The role requires navigating complex B2B sales cycles, managing multiple stakeholders, documenting customer activity, and using sales technologies including Salesforce, Outreach, and ZoomInfo.

Leads an Emerging Account Management team by coaching and mentoring account managers, managing hiring and performance, improving sales processes, overseeing forecasting, expanding outbound programs, and reporting on team performance. The role requires sales leadership experience in SaaS or B2B organizations, strong analytical and communication skills, and daily English communication with customers in primarily US and English-speaking Canadian markets.