Jobs at Lone Wolf Technologies

Leads product marketing strategy across a multi-product portfolio, including team management, positioning, messaging, launches, pricing, packaging, customer feedback, content, competitive intelligence, and sales enablement. Partners with product, sales, customer success, demand generation, finance, and executives to drive adoption, pipeline, and revenue. The description also includes accounts payable, reconciliation, payment processing, month-end close, and NetSuite migration responsibilities.

Own product marketing for the Lone Wolf portfolio, including customer feedback programs, competitive intelligence, positioning, messaging, pricing, launches, sales enablement, content, and partner marketing. The role requires deep real estate or proptech expertise, strong writing, AI tool proficiency, and the ability to lead cross-functional initiatives through influence and alignment.

Owns Gainsight CS administration and operations in a SaaS environment. Configures workflows, health scores, CTAs, playbooks, Success Plans, reports, dashboards, automation, Rules Engine logic, and Journey Orchestrator programs. Partners with Customer Success and system owners to translate lifecycle strategies into scalable configurations and integrations. Supports Gainsight PX and Skilljar, establishes governance and documentation, trains users, and improves operational efficiency.

Drive customer outcomes for a portfolio of SaaS customers by building success plans, increasing adoption, monitoring health, mitigating risk, coordinating cross-functional teams, and enabling renewal readiness through proactive engagement, communication, and continuous improvement.

Provide email-first technical support for Lone Wolf Back Office, troubleshooting product issues, triaging and logging cases, submitting and tracking Jira tickets, collaborating with peers, and escalating or resolving broker account and accounting-related inquiries to deliver excellent customer experiences.

Lead and improve the Forms team to design, develop, test, and deliver features for real-estate transaction platforms. Manage processes, mentor and hire staff, maintain database tables, ensure coding, compliance, and security standards, handle escalations, collaborate with clients and internal teams, and drive continuous team and product improvements.

Leads a small full-stack engineering team maintaining and enhancing a secure, scalable e-signature SaaS platform. Responsibilities include technical direction, mentoring, .NET and Angular development, Azure operations, reliability and performance improvement, incident response, deployment coordination, security and compliance, code reviews, technical debt reduction, and stakeholder collaboration. The role remains hands-on while overseeing platform stability, auditability, observability, and continuous product improvement.

Lead execution of high-priority cross-functional strategic initiatives, partnering with executives to define scope, KPIs, governance, and financial models. Drive accountability, monitor performance, manage risks, and provide executive updates. Lead M&A diligence and integration (IMO, Day 1/100 planning) and design scalable program management frameworks to deliver measurable financial and operational outcomes.