Jobs at KeyBank

Serve as primary partner-facing solutions consultant for integrated payments, coordinating sales, implementation, credit, compliance, and operations to onboard and grow merchant/channel relationships. Advocate for partners, manage risk escalations, develop go-to-market strategies, and maintain deep payments product and integration expertise.

Supports implementation and operation of data security posture management capabilities. Defines requirements, coordinates cross-functional stakeholders, supports system testing and implementation, monitors compliance and remediation, assists data owners with resolving sensitive-data violations, and recommends improvements to security processes, reporting, controls, and workflows. The role transitions into ongoing data security operations focused on secure data handling, retention, protection, and governance.

Conduct qualitative and quantitative due diligence on fixed income, private credit, alternative, infrastructure, and hedge fund investment managers. Source and evaluate strategies, analyze performance, risk, holdings, and organizational factors, and prepare recommendations. Participate in manager meetings, monitoring, asset class reviews, market mapping, thematic research, portfolio construction discussions, risk assessments, and model oversight while communicating investment insights to internal stakeholders.

The Senior Relationship Manager leads business development and relationship management for commercial clients, focusing on financial performance, strategic advisory services, and mentorship for junior staff.

A 12-month Internal Audit Rotational Analyst Program for recent graduates, featuring four weeks of foundational training followed by rotations across audit teams including capital markets, compliance, fraud, payments, lending, risk, technology, AML/BSA, and Sarbanes-Oxley testing. Analysts participate in audit projects, develop financial and communication skills, network with senior leaders, and may receive placement within Internal Audit after program completion.

Leads risk-based internal audits across commercial lending and credit risk functions. Oversees complex engagements from planning through reporting, reviews workpapers and testing, evaluates controls, manages findings, supports risk assessments and audit planning, and identifies emerging risks. Supervises, coaches, and develops audit staff while partnering with business leaders, risk management, compliance, regulators, and external auditors. Communicates audit conclusions and recommendations and supports governance reporting and continuous improvement initiatives.

Senior leader who defines and drives enterprise data governance and enablement strategy, partners with executives and cross-functional teams, leads readiness and impact analyses, sponsors governance programs, directs communications and training, monitors adoption metrics, and oversees multi-year data initiatives to ensure regulatory and policy compliance.

Provide end-to-end commercial banking support for an assigned client portfolio: resolve overdrafts and delinquencies, coordinate deposit account setup/maintenance/closure, manage service requests, support audits/GRC, ensure compliance with BSA/AML and other regulations, identify referral opportunities, and partner with relationship managers, credit, operations and compliance teams.

The Technical Lead will design, build, and modernize IVR and Voice Bot platforms, providing technical ownership and leadership in a hands-on role within the Contact Center Technology department.

Support Asset Recovery Group Relationship Managers by underwriting and monitoring large, complex credits, preparing restructures and term sheets, performing financial and collateral analysis and valuation, coordinating closings and documentation, acting as client-facing contact, ensuring compliance and accurate loan/deposit servicing, and driving resolution of delinquencies and process improvements.

Design and maintain enterprise data domain models, taxonomies, and ontologies to make data AI-ready. Operationalize semantic models through the enterprise data catalog, resolve semantic conflicts, define metadata priorities, and partner with analytics and AI teams to enable governed, explainable AI and LLM use cases.

10-week remote Internal Audit internship performing audit planning, fieldwork, and reporting across lending, deposits, payments, compliance, and other lines. Interns receive training, mentoring, networking, present a final Spotlight to senior leaders, and may be considered for a full-time rotational analyst role based on performance.

Design, build, and integrate RPA and IDP automation solutions (primarily Automation Anywhere) with system integrations and AI services. Collaborate with stakeholders and Agile teams to gather requirements, implement secure scalable solutions, perform testing, debugging, root cause analysis, and support operational SLAs while adhering to CoE standards, change management, and security practices.

Lead first-line technology and AI risk governance for Commercial Bank lending. Conduct risk assessments of new systems and AI use cases, evaluate and strengthen controls, monitor incidents, support regulatory exams and remediation, and drive automation and operational resilience with stakeholders across business, technology, cybersecurity, and risk functions.

Support DACA product planning, management, and risk for commercial deposit account control agreements. Assist onboarding, monitoring, billing, servicing, regulatory compliance, and vendor coordination; prepare risk and operational reports, perform analysis, resolve issues, and improve client onboarding and servicing. Collaborate with Risk, Compliance, Legal vendors, technology, and partners to identify product/process gaps and support performance monitoring and forecasting.

Deliver executive-ready commercial banking insights by building driver-based forecasts, monitoring portfolio performance, identifying strategy gaps, partnering cross-functionally, communicating findings to senior leaders, and mentoring junior analysts to drive data-driven decisions and measurable business impact.

Lead and conduct insider threat investigations and proactive threat hunts across endpoints, networks, and cloud. Develop detections, analyze logs using SIEM/XDR/UEBA/UAM, leverage threat intelligence and MITRE ATT&CK, produce reports for stakeholders, advise program improvements, automate processes with scripting and APIs, and mentor junior analysts.

Lead KeyBank's Commercial DACA program end-to-end: product strategy, onboarding, servicing, risk, profitability, and CX. Manage a DACA team, partner with tech and vendors, support sales, drive process improvements, reporting, and compliance while delivering product roadmaps and performance monitoring.

The role involves leading the technical delivery of portfolio management platforms, overseeing architecture, integration, operations, risk management, and vendor governance, while managing a technology team.

Lead identification, design, and deployment of agentic AI solutions across banking workflows. Own end-to-end lifecycle from opportunity discovery through production, working with Product, Engineering, Risk, and business teams to embed agents, define guardrails, ensure compliance, drive adoption, and measure performance. Focus on agent design, prompt and tool orchestration, governance, human-in-the-loop escalation, and continuous improvement.