Kapsch Group
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Information Technology • Consulting
Supports reliable operation of customer on-premises and cloud infrastructure. Administers Windows and Linux systems, Azure services, servers, virtualization, identity and access controls, backups, monitoring, patching, security, compliance, and network connectivity. The role also handles hardware and software deployments, technical documentation, asset inventories, troubleshooting, system upgrades, validations, change management, and customer support across multiple projects and environments.
Information Technology • Consulting
Provides Tier II desktop support by diagnosing hardware, software, operating system, and peripheral issues. Installs and maintains desktop systems, applications, drivers, antivirus protections, and security updates. Supports Windows and Linux environments, remote users, IT projects, audits, asset inventory, and training. Documents resolutions, enforces PCI and SOC compliance, escalates complex issues, and recommends infrastructure improvements.