Jobs at James Perse Ent., Inc

Provides customer support for a global ecommerce business through phone, email, and live chat. Assists with orders, products, returns, exchanges, fraud prevention, fulfillment coordination, and issue resolution. Supports sales through exchange-order and abandoned-cart outreach, maintains customer and order documentation, contributes to process improvements, and prepares departmental reports. Requires strong communication, accuracy, multitasking, and customer service experience in fashion or apparel.