Infrrd Benefits Overview

Serve as the strategic Customer Success lead for enterprise mortgage clients, owning onboarding, configuration of document extraction models, workflow automation, regulatory compliance mapping, executive relationships, NRR/expansion targets, and product feedback. Coordinate implementation and engineering, run QBRs, maintain CRM hygiene, and drive measurable operational outcomes across origination, underwriting, servicing, and post-close processes.

Lead global marketing strategy and build a scalable marketing organization across demand generation, product marketing, brand, content, digital, and communications. Drive pipeline and predictable revenue through integrated programs (inbound, outbound, ABM, partner), partner with sales on ICP and messaging, own product positioning and launches, and build data-driven analytics, attribution, and marketing operations.

The job involves selling AI and Machine Learning technologies to mortgage companies, managing the sales process for enterprise customers, and working with remote teams.