The CRM Program Lead manages retention marketing channels, defining strategies, overseeing campaigns, and improving engagement while analyzing performance metrics.

Lead the transformation of planning processes and systems architecture, integrating decision-ready data and exception-based planning in supply chain operations using SAP IBP. Drive improvements in service, inventory, and cost efficiency through collaboration and hands-on leadership.

The Senior Tax Accountant will oversee tax reporting, compliance, and planning while supporting month-end close activities and managing audits.

The Pricing Lead will develop and execute pricing strategies, engage cross-functional teams, analyze data for pricing opportunities, and enhance pricing processes.

The CRM Marketing Specialist II will execute and optimize global campaigns, focusing on email template development and coding, campaign deployment, and quality assurance while collaborating across teams.

The Marketing Analyst will analyze CRM campaign performance, provide insights on customer behavior, and translate findings into actionable recommendations to improve retention and engagement.

The Customer Service Specialist interacts with customers to address inquiries and resolve product-related questions, aiming to enhance customer loyalty and satisfaction.

The Lead Product Designer will enhance the e-commerce platform, conducting research, creating designs, collaborating with teams, and mentoring juniors to improve user experience.

The Sr. Software Development Engineer will develop scalable payment domain services, coach teams on best practices, and optimize system architecture.

The SAP IBP Analyst will optimize supply chain planning processes in e-commerce, focusing on SAP IBP modules, system integrations, and stakeholder management.

The Senior Data Engineer will design and optimize data pipelines, support MLOps initiatives, collaborate with teams, and ensure data quality for AI/ML projects.

The Enterprise Solutions Architect will design and modernize iHerb's business applications, focusing on Order-to-Cash and Supply Chain, and ensuring technology strategies align with business needs.

The SAP OTC/TM Manager leads Order-to-Cash and Transportation Management domains in SAP S/4HANA, ensuring project delivery, governance, and stakeholder alignment across business and IT teams.

Develop, test, deploy, and maintain UiPath RPA solutions focused on identity and access processes. Integrate bots with APIs, databases, and third-party systems; document workflows and designs; monitor and support production bots (including after-hours/24/7 support); collaborate with business units and follow agile/Scrum practices while ensuring security and compliance.

Lead growth strategy and experimentation across web, app, and owned channels to improve acquisition, conversion, retention, and LTV. Drive CRO, run A/B and multivariate tests, prioritize product roadmaps, work with Engineering, Data, and Marketing, and communicate results to stakeholders.

Lead strategy, roadmap, and execution for iHerb's MarTech ecosystem (CDP, orchestration, CMS, PIM, DAM, LSP). Drive platform integrations, build-vs-buy decisions, vendor evaluation, and cross-functional delivery with Engineering, Marketing, and Data. Define KPIs, prioritize backlog in Agile, and enable personalization, lifecycle marketing, and scalable global operations.

Lead AI-driven personalization and recommendation product strategy for e-commerce. Define roadmaps, analyze data and A/B tests, collaborate with engineering, data science, UX, and marketing, and drive implementation of generative AI features to improve discovery and conversion.

The Director of UX will shape the user experience vision at iHerb, leading a UX team, collaborating with cross-functional partners, and advocating for customer-first design across digital platforms.

The VP of Engineering at iHerb is responsible for leading engineering strategy, managing globally distributed teams, delivering reliable technology, and ensuring organizational excellence across e-commerce and operational systems.

The Head of AI Enablement will integrate AI into iHerb's operations, driving adoption through strategy, training, and governance across the enterprise.