Jobs at Housecall Pro

As Senior Director of Sales, guide the sales division by developing strategies, managing teams, fostering partnerships, and driving revenue growth while aligning with organizational goals.

Lead and coach a team of Onboarding Specialists to deliver exceptional onboarding for service professionals. Manage schedules, performance metrics, escalations, timecards, bonuses, and reporting. Drive onboarding KPIs (completion, time-to-value, CSAT, retention) and document one-on-ones and coaching to develop a high-performing team.

Drive enrollment and support for strategic partners by conducting outreach, managing partner onboarding, creating go-to-market assets and training, coordinating events, troubleshooting partner issues, and collaborating cross-functionally to improve processes and drive product adoption and partnerships.

Manage enrollment and support for strategic partners by conducting outreach, creating go-to-market assets, providing training, coordinating events, troubleshooting product issues, and collaborating cross-functionally to grow partnerships and improve partner experience.

Lead vision and strategy for Payments and Risk, owning KPIs like payments GMV, net take, and losses. Manage and grow a team of Product Managers, partner with Engineering, Design, Risk, and Analytics, and drive AI-enabled product solutions and platform services to improve cashflow, risk protections, and payment experiences for B2B/vertical SaaS customers.

Design, develop, and facilitate training across the organization. Collect and analyze effectiveness data, manage scheduling and administration, identify training needs, and collaborate with stakeholders to maintain and evolve curriculum. Lead performance discussions and support Enablement team initiatives to scale training programs.

Consultative sales role owning the conversion funnel for home-service customers: run 3–5 virtual demos daily, qualify and close transactional opportunities, coordinate with SDRs, and support early onboarding to drive long-term product adoption.

Consultative SaaS sales role owning the conversion funnel: run virtual demos, qualify and nurture a high-volume pipeline, close contracts, coordinate with SDRs, and facilitate early onboarding to drive long-term customer success for home service professionals.

Lead and mentor product managers to deliver enterprise B2B SaaS solutions. Define and execute enterprise product strategy, translate complex customer needs into scalable roadmaps, partner with Engineering, Design, Analytics and GTM teams, set KPIs, and manage risk, compliance, and platform stability to drive retention and ARR expansion.

Lead strategy and execution of data-driven paid acquisition across search, social, display, and affiliates. Manage budget allocation, team leadership, experimentation, AI-driven automation, channel launches, cross-functional reporting, and vendor/agency relationships to drive CAC, ROAS, LTV, and revenue growth.

The Senior Director of Customer Success leads the strategy for the department, enhancing the customer journey, retention, and performance standards while collaborating cross-functionally.

Lead, coach, and develop a SaaS sales team to meet KPIs (Enrollment, Attended Demos, ASP, Churn, MRR). Drive sales strategy, performance management, training, client relationships, and team culture to achieve revenue targets.

Lead product management initiatives focusing on customer acquisition, onboarding, and retention. Drive product-led growth strategy and manage a team of growth product managers.

Lead and develop an inside sales team focused on activity, conversion, and retention. Drive sales strategy, coaching, training, performance metrics, client relationships, and revenue growth (MRR, ASP, churn).