Jobs at Holland America Line

The Travel Guide enhances guest experiences through engaging presentations, storytelling, and research on destinations while ensuring content accuracy and collaboration with onboard teams.

The Learning & Development Manager oversees onboard learning programs, develops training strategies, coaches trainees, and collaborates with HR to enhance individual skills and organizational culture.

The Cruise Director hosts engaging events and activities, leads the entertainment team, and ensures high-quality guest experiences aboard the ship, all while being fluent in Dutch and English.

The Payroll Accountant oversees payroll processing, maintains salary records, manages cash floats, and ensures adherence to financial controls. They support HR and comply with policies while providing assistance and training to crew members.

The HR Officer supports onboard leadership in strengthening culture through HR policies, manages employee relations, ensures compliance, and partners with management to meet business needs.

The Front Desk Manager oversees guest services operations, ensuring premium service and compliance with company standards while supervising staff and handling guest relations.

The Assistant Cruise Director ensures engaging onboard entertainment, hosts various activities, interacts with guests, and manages the entertainment schedule, leading the activities team to create memorable experiences.

The HR Manager will lead the onboard HR team, provide expert advice on HR policies, manage employee relations, and ensure compliance with regulations while promoting a positive work culture.

The Travel Guide provides engaging presentations in Dutch and English, conducts research on destinations, hosts Q&A sessions, and supports guests during shore experiences. Must adapt to changes and ensure high-quality content delivery.

The Entertainment Director oversees the entertainment department on the ship, managing staff and performers, enhancing guest experiences, and ensuring compliance with standards.

The Alaska Wildlife Guide provides educational programs and engages guests with insights on wildlife, ecosystems, and destinations during Alaska cruises.

The Learning & Development Manager oversees onboard learning programs, ensuring effective implementation through collaboration with HR and leadership. They support teammate development and promote company culture initiatives, evaluate training effectiveness, and facilitate workshops, all while maintaining compliance with regulatory standards.

As Shore Excursion Staff, you'll enhance cruise experiences by guiding tours, managing guest interactions, and achieving sales goals while utilizing communication skills and regional knowledge.