Headway
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Consumer Web • Healthtech • Professional Services • Social Impact • Software
Lead day-to-day accounting operations and a team of four accountants. Own month-end/quarter/year-end close, reconciliations, technical US GAAP accounting, audit support, and payroll accounting. Drive automation using LLMs/AI, implement process improvements with Netsuite/Workday/Ramp, and partner cross-functionally on strategic accounting projects and audit readiness.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Lead AI-first revenue operations by building and shipping AI-powered workflows, evaluating/deploying AI-native tools, owning core revenue workflows, performing data-driven analysis, and driving cross-functional RevOps initiatives to scale provider and health systems GTM motions.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Lead and scale Headway's clinical research: define research roadmap, design and run studies, perform causal inference and experimentation, analyze large real-world datasets, publish peer-reviewed manuscripts, manage budget and resources, and collaborate cross-functionally to inform strategy and demonstrate impact on patient and provider outcomes.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Lead a major product domain end-to-end at Headway, defining strategy, shipping AI-enabled features, building long-lived platform foundations, mentoring PMs, and aligning cross-functional stakeholders to drive measurable outcomes for patients, providers, payers, and platform infrastructure.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Lead clinical strategy for payer partnerships, promote external payer relations, analyze patient outcomes, inform product and network strategy, collaborate cross-functionally, and travel to support partnerships and conferences.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Own and evolve Headway's CX platform: configure voice/IVR and CCaaS routing, deploy AI agent tooling, scale Zendesk/CRM/WFM/QA integrations, run technical programs, and build dashboards to measure system performance and drive operational improvements.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Own partner health and growth for Headway 27s care partnerships by managing executive relationships, running steering committees, leveraging data to identify growth opportunities, and collaborating cross-functionally with Product, Strategy, and Operations to improve partner experience and deepen health system and clinic relationships.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Design, implement, and scale core operational workflows; drive execution strategy and automation; perform data-driven analyses; and lead cross-functional efforts with product, engineering, payer, and CX teams to improve efficiency and operational health.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Audit behavioral health documentation and coding (ICD-10-CM, CPT) for accuracy and compliance, provide providers with actionable feedback and education, identify coding trends and risk areas, and collaborate cross-functionally to improve tooling, product, and documentation quality.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Lead Headway's clinical education and network oversight: design scalable provider learning experiences, manage LMS and community platforms, track network health and KPIs, deliver CE/CME and onboarding curricula, drive provider engagement, clinical quality, compliance, and cross-functional integration to improve retention and outcomes.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Build and lead Headway's procurement function: define procurement strategy and policy, manage vendor lifecycle, drive cost optimization and strategic sourcing, implement procurement tooling and reporting, advise leadership on governance and risk, and hire and develop a high-impact procurement team.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Run and scale Talent Acquisition enablement and AI-adoption programs: design training and onboarding for recruiters and hiring managers, define success metrics, build dashboards, document processes, and partner cross-functionally to measure and iterate program impact.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Lead GTM financial planning and analysis: build and maintain models, own GTM budgeting and forecasting, analyze KPIs and funnel data to evaluate unit economics and channel performance, partner cross-functionally, and produce dashboards and executive-ready reporting to guide resource allocation and growth decisions.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Provide strategic regulatory counsel to Clinical, Product, Engineering, and Operations teams on telehealth, clinical practice, and multi-state healthcare compliance. Draft policy, support audits and remediation, translate complex regulations into practical guidance, anticipate regulatory risks, and enable compliant product innovation while partnering cross-functionally.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Own and grow a strategic payer commercial relationship by developing senior-level partnerships, shaping patient acquisition channel strategy, collaborating cross-functionally to inform product and operations, driving initiatives to expand demand and stickiness, and documenting scalable commercial playbooks for replication across accounts.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Own payer-facing clinical value narrative: translate Headway's clinical and network data into evidence-backed stories, build competitive intelligence for payers, and equip sales/BD with data, messaging, and materials to win payer partnerships.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Own full business-development lifecycle for mid-market health system partnerships across an assigned territory: prospect, qualify, pitch, close, and launch. Build Director+-level relationships, support enterprise deals, mentor BDRs, and collaborate with Partner Success, Product, and Operations to drive long-term adoption.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Lead clinical quality monitoring for a national network of prescribers (MD/DO, PMHNP). Conduct chart reviews, provide feedback and remediation plans, supervise peer reviewers, collaborate with operations/product/engineering to build automated quality monitoring and scalable provider feedback systems, and help define behavioral health quality and safety frameworks.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Own partner satisfaction and relationship growth with health systems, clinics, and strategic partners. Use data to surface partnership opportunities, support executive meetings, collaborate with Product/Strategy/Operations, and develop engagement strategies for clinicians and referring providers to deepen and scale Headway's care partnerships.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Lead the Patient Group's business operations: define strategy and operational frameworks, partner with Product/Engineering/Data to set priorities and roadmaps, align cross-functional stakeholders, and hire/mentor a lean ops team to scale patient acquisition, core experience, growth, and partnerships.
