Jobs at Harris healthcare

Manages the health, retention, and growth of a healthcare client portfolio. Builds executive relationships, leads client communications, develops recovery and retention strategies, and owns NPS activities. Identifies and closes expansion opportunities, negotiates renewals and pricing, supports billing and collections, audits accounts, and maintains CRM records. Requires collaboration across product, support, enrollment, professional services, finance, and leadership. The role is remote with approximately 20–30% travel.

Source and develop acquisition targets for a high-velocity M&A organization. Responsibilities include researching software companies, conducting targeted outreach, building founder and executive relationships, managing CRM pipeline activity, supporting due diligence and site visits, and helping execute acquisitions. Success requires financial literacy, M&A knowledge, strong communication, persistent cold outreach, disciplined execution, and a long-term relationship-building mindset. Travel of 10–20% within Canada and the United States is required.

Leads North American sales strategy, revenue growth, customer acquisition, pipeline development, complex sales cycles, account relationships, forecasting, proposals, and team development. Sells healthcare IT solutions to hospitals, health systems, physician groups, and ambulatory practices. Collaborates with marketing, product, professional services, and R&D teams while managing customer transitions and market expansion.

Drives healthcare software sales by prospecting, developing new business, managing customer relationships, presenting product value to executive stakeholders, negotiating deals, and achieving territory revenue goals. The role requires Salesforce CRM experience, collaboration across account management, implementations, integrations, marketing, and customer success teams, and 25–50% travel for customer meetings, conferences, and tradeshows.

Develop and execute integrated B2B marketing programs for healthcare technology solutions. Responsibilities include product launches, positioning, messaging, digital campaigns, SEO, AI visibility, sales enablement, market and competitive research, content creation, and performance analysis. The role partners cross-functionally with product, sales, customer success, and subject-matter teams while using generative AI to improve workflows and marketing outcomes.

Reviews and resolves outstanding insurance balances for hospital patient accounts. Responsibilities include verifying claim status, rebilling insurers, researching denials, recommending account adjustments, documenting follow-up actions, communicating with payors, routing accounts through workflows, and meeting productivity and compliance standards. The role also requires administrative communication, accurate time reporting, HIPAA adherence, ongoing training, and collaboration with internal teams.

Administers the commercial documentation process for managed-services, cloud-reseller, and professional-services deals. Responsibilities include preparing quotes, contracts, order forms, amendments, renewals, and SOWs; coordinating approvals and redlines; tracking signatures; maintaining Salesforce records; and auditing closed-won documentation for onboarding, billing, and customer-success handoff. The role supports deal progression and contract accuracy but does not manage project delivery.

Deliver enQuesta CIS implementations for utility customers by analyzing business requirements, configuring workflows and business rules, supporting data conversion, testing, training users, documenting processes, and providing post-production support. The role serves as a customer-facing subject matter expert, collaborates with project and technical teams, facilitates discovery sessions, and translates customer needs into solution deliverables. Approximately 75% international travel is required.

Provides remote software support, troubleshooting, training, webinars, and documentation for K-12 school district customers using Harris School Solutions QSS/OASIS. Diagnoses application issues, collaborates with technical and development teams, and delivers timely client resolutions. Requires strong communication, presentation, organization, analytical problem-solving, and customer service skills, plus familiarity with Linux/Windows applications, PostgreSQL, SQL Server, and client-server systems.

Rotational internship across Customer Support, Product Management, and Customer Success. Provide technical support, manage incidents, improve incident intake and workflows, test support processes, use AI tools and automation, support account management tasks, gather end-user requirements for data pipelines and reporting, analyze source data for quality issues, and create technical documentation.

Create and execute test plans, cases, and scripts for features, bug fixes, integrations, and releases. Investigate, document, track, and validate defects and customer issues. Communicate release changes and draft release notes. Use AI-assisted tools when appropriate and contribute to QA process and standards improvements.

Manage end-to-end software implementation projects including planning, stakeholder communication, resource and financial management, risk mitigation, change management, testing, training, deployment, and transitioning to support. Prepare project plans, proposals, status reports, and run post-implementation reviews while contributing to PMO standards and process improvements. May require nationwide travel and extended schedules.

Lead sourcing and evaluation of vertical-market software acquisition targets, build relationships with founders and executives, advance deals with senior leadership and M&A team, use AI tools and maintain CRM discipline, mentor colleagues to strengthen sourcing and investment judgment, and travel across the U.S. and Canada as needed.

Develop, test, and maintain software components; participate in requirements analysis, design, architecture, integration, and project activities; diagnose and fix bugs; collaborate with architects, designers, and product managers; build scalable REST APIs and work with databases, search technologies, and modern front-end frameworks.

Provide technical phone support and document all customer interactions in the ticketing system. Diagnose and fix software issues, install and update applications, databases and OS components, train users, identify revenue and process-improvement opportunities, and report status to the manager while collaborating with Support, Development, Professional Services, and Product teams.