Jobs at Foundant Technologies

Lead end-to-end SaaS implementation projects for foundations and nonprofits: plan, coordinate resources, run discovery and workshops, manage data migrations and integrations, validate solutions, oversee UAT, communicate with stakeholders, and transition customers to support while improving implementation processes.

Provide remote-first technical support to end users via email, phone, and online channels. Troubleshoot, triage, and resolve issues, document tickets in Zendesk, escalate with recommendations, test fixes, support product adoption, and occasionally travel for training (<10%).