Foundant Technologies
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Foundant Technologies Benefits Overview
Compensation + Benefits
Offers 401(K)
Offers life insurance
Offers accidental death & dismemberment insurance
Offers disability insurance
Offers charitable contribution matching
Offers company equity
Offers performance bonuses
Offers dental insurance
Offers vision insurance
Offers health insurance
Offers Health Savings Account (HSA)
Provides family medical leave
Offers generous parental leave
Work-Life Balance + Wellbeing
Offers company-sponsored outings
Offers gym membership
Offers generous PTO
Provides paid holidays
Provides bereavement leave
Offers paid volunteer time
Provides paid sick days
Career Growth + Development
Provides customized development tracks
Job training & conferences
Company Culture
Utilizes a flexible work schedule
Offers a remote work program
Office is pet friendly
Provides a mobile phone discount
Provides free snacks and drinks
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Lead product development teams and Cloud Operations, manage engineering functions, coach teams, establish standards, and communicate effectively with stakeholders.
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Provide remote-first technical support to end users via email, phone, and online channels. Troubleshoot, triage, and resolve issues, document tickets in Zendesk, escalate with recommendations, test fixes, support product adoption, and occasionally travel for training (<10%).
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Manage a portfolio of clients post-implementation to drive adoption, retention, and growth. Use Gainsight and customer metrics to monitor health, deliver training and success programs, support renewals and upsells, advocate for customers internally, and collaborate cross-functionally to optimize client outcomes.
