The Member Experience Representative provides exceptional service and support to the credit union's members, promoting products and assisting with inquiries, particularly in digital self-services.

Responsible for overseeing branch operations, leading staff, meeting business growth targets, enhancing member satisfaction, and ensuring adherence to policies.

The Retail Operations Coordinator manages legacy accounts, ensuring compliance and service excellence while providing operational support and staff guidance.

Lead product management efforts to develop tailored financial solutions for entertainment-focused credit union members, overseeing P&L, vendor management, and regulatory compliance.

The Sr. Member Service Officer (Floater) builds member relationships, promotes services, and ensures operational excellence while assisting with financial needs.

Manage branch operations, ensure staff achieve goals, provide exceptional service, oversee compliance, and drive business growth initiatives.

The Director of Commercial Lending oversees day-to-day operations of the commercial lending department, leads the team, develops strategies for profitability, and collaborates with various internal functions and regulatory bodies.