Jobs at First Entertainment Credit Union

Lead and mature the enterprise information security program, oversee cybersecurity operations, GRC, risk management, IAM, vulnerability and third-party risk programs, ensure regulatory compliance, drive incident response and cyber resilience, and advise executive leadership and the Board on security strategy and investments.

Lead commercial lending operations including originations, underwriting, funding, portfolio management, and reviews. Develop and implement lending strategies, ensure credit quality and regulatory compliance, manage and mentor the commercial lending team, provide portfolio analytics and risk assessments, coordinate with sales and internal partners, and present credit and portfolio recommendations to executive leadership and regulators.

Provides complex member support across phone, chat, and video channels; resolves escalated inquiries, complaints, HelpDesk tickets, and operational issues. Reviews interactions for quality assurance, coaches frontline staff, supports onboarding and training, monitors service trends, and identifies process improvements. Performs specialized financial service tasks while ensuring compliance with credit union policies, regulations, confidentiality, and data integrity.