Jobs at Eon.io

Build and lead strategic technology partnerships across the AI, data, and cloud infrastructure ecosystem. Develop executive relationships, identify integration and commercial opportunities, and drive partnerships including OEM/licensing, joint go-to-market, co-selling, and infrastructure agreements. Collaborate with Product, Engineering, Sales, and Marketing to evaluate opportunities, develop business cases, close complex deals, and execute partnerships. Provide ecosystem intelligence and help establish the company’s strategic partnerships playbook.

Provide senior-level technical support for a cloud backup platform by troubleshooting customer issues, analyzing logs, networking, Linux systems, and code. Escalate complex incidents, coordinate with product and engineering teams, maintain documentation, and design automation that scales support operations. Participate in after-hours, holiday, and weekend on-call coverage while working primarily 9–6 EST.

Own Eon’s enterprise security strategy, governance, risk, compliance, engineering, operations, and customer trust programs. Build and lead the security organization, manage SOC 2, ISO 27001, NIST, and FedRAMP readiness, oversee detection and incident response, partner with Engineering and Product on secure design, and represent security to executives, the board, regulators, enterprise customers, and industry stakeholders.

Design and implement Eon's cloud backup solution for enterprise clients. Lead technical evaluations and POCs, advise on integration, deployment, and tracking strategies, onboard clients, produce technical content, gather feedback to inform product roadmap, and provide occasional onsite support.

The Senior Sales Engineer will partner with Account Executives to lead technical discovery, tailor demos, and ensure customer satisfaction through technical support and solution mapping. Responsibilities include demonstrating product value, educating customers, and providing feedback to improve product development.

The Technical Customer Success Manager will manage customer onboarding, troubleshoot issues, build solutions, drive value, and identify growth opportunities.

The Director of Channels will expand Eon's partner ecosystem, focusing on recruitment, revenue generation, and partner enablement while collaborating with internal teams.