Element451
Element451 Benefits Overview
Compensation + Benefits
Offers 401(K)
Offers life insurance
Offers accidental death & dismemberment insurance
Offers disability insurance
Offers supplemental life insurance
Offers dental insurance
Offers health insurance
Offers Health Savings Account (HSA)
Offers Flexible Spending Account (FSA)
Offers vision insurance
Offers generous parental leave
Offers performance bonuses
Career Growth + Development
Provides customized development tracks
Job training & conferences
Work-Life Balance + Wellbeing
Offers generous PTO
Provides bereavement leave
Provides paid holidays
Offers an Employee Assistance Program (EAP)
Company Culture
Offers a remote work program
Recently posted jobs
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Provide frontline, technical SaaS support across Element451 and Encoura Connect: manage high-volume tickets via in-app chat, reproduce and troubleshoot complex issues, escalate verified bugs with detailed evidence, improve knowledge-base and ticket-deflection, and communicate clearly and empathetically with customers under SLAs.
Software
Manage large institutional higher-education accounts end-to-end: drive adoption, retention, renewals, and expansion. Serve as primary client contact, lead implementations, oversee contracts and project execution, optimize platform usage and student engagement workflows, and collaborate cross-functionally to meet KPIs and upsell targets.
Software
The Product Manager will oversee data platforms and integrations, ensuring reliable data flow across systems for higher education, while engaging with technical and customer teams to drive product innovation.
