Jobs at Dynatrace

The Field CTO serves as a strategic technical advisor, connecting business priorities with technical strategies, engaging executives to drive innovation and measurable outcomes.

Provide technical pre-sales support for Dynatrace: execute demos and POCs, manage RFIs/RFPs, advise during solution evaluation and proposals, partner with sales and partners, present to executives, gather product feedback, and travel to customer and industry events (up to 30%).

Help new Dynatrace customers adopt Digital Experience capabilities (Synthetic Monitoring, RUM, Session Replay). Perform data-driven analysis, create concise enablement and investigation deliverables, prioritize customer onboarding activities, drive usage expansion, and collaborate with account teams while communicating findings to technical and business stakeholders.

Lead and scale a digital-first Nurture customer success segment: define coverage and engagement models, build telemetry-driven automated playbooks, manage lifecycle communications, partner cross-functionally, and own metrics like renewal rate, NRR, and consumption growth while leading a team of digital CSMs.

Own and optimize the end-to-end marketing technology stack: roadmap, tool selection, implementations, integrations, documentation, governance, and performance metrics. Partner with IT, Sales Ops, Analytics, and Legal to ensure data flows, adoption, and ROI while supporting onboarding and ongoing optimization.

The Lead Partner Marketing Manager will develop and execute marketing strategies for partnerships, manage relationships with key technology allies, and oversee partner marketing initiatives at Dynatrace.

Manage internal communications operations including measurement frameworks, dashboards, and channel operations (intranet, SharePoint, Slack, email). Improve publishing workflows, build templates and self-service resources, and implement AI and automation tools to increase efficiency and consistency across global communications.

Lead and build Dynatrace's Public Sector post-sale organization (Customer Success, Professional Services, Technical Support) for US Federal, SLED, and Americas customers. Drive retention and growth, ensure FedRAMP/security/compliance, deliver operational excellence (NRR, CSAT, MTTR), scale delivery using AI and Salesforce tooling, partner cross-functionally, and manage cleared-personnel and support operations across the region.

Lead strategy, administration, and optimization of AI tools for the SDR organization (Qualified, Gong, Microsoft Co‑Pilot). Identify AI use cases, build implementation roadmaps, define requirements and success metrics, manage pilots and vendors, monitor adoption and impact, maintain governance and documentation, and partner cross-functionally to improve SDR productivity, lead conversion, and pipeline generation.