Jobs at Convoso
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Customer Success Manager

Convoso
Greater LA Area
1 day ago
+27
Real Customer Success comes from the heart. You have the best customer management and business consultancy skills around and you are passionate about bringing your best ideas, innovations, and capabilities to customers to drive greater business value. You have impeccable relationship skills and can create win-win environments for our customers and all internal departments. Our ideal candidate will have previous Customer Success Management experience in a B2B software SaaS/subscription business model, preferably with experience in inbound call center management.

Account Executive

Convoso
Greater LA Area
3 days ago
+27
Having up to 30 phone conversations per day to qualify prospects and/or demonstrate our products along with a Sales Engineer. Getting a lot of rejection, being very persistent and creative to get past the gatekeeper in order to build your pipeline via cold calling/emailing. Communicating our value proposition effectively via email and over the phone.

VP of Sales

Convoso
Greater LA Area
1 week ago
+27
The company is seeking a dynamic, passionate VP Sales with strong ambition to immediately and significantly impact a growth company with a large market opportunity. The VP Sales will be a key member of the executive team and help drive overall company vision and strategy. As a key member of the senior management team, he/she must demonstrate the sales vision necessary to grow the business exponentially. The VP Sales will report to the CEO working together in partnership. The ideal candidate will be an intelligent, analytical, creative thinker with a record of success in building and managing sales teams. The VPs’ charter is, first and foremost, to develop sales strategy to achieve longer-term corporate objectives, and oversee a sales organization to implement that strategy. In parallel, the VP Sales will close sales and bring in revenue and key customers. The VP Sales will lead, by hands-on example when necessary, the company’s direct sales success.

Director of Product Support

Convoso
Greater LA Area
2 weeks ago
+27
At Convoso, we invite you to claim your seat at the table and shape the conversation. We challenge you to leverage your strengths and get in touch with what it means to be passionate. We dare you to willfully ignore the obvious and turn inspired conversation into actionable leadership. And if you make a ruckus, then own it. Because ruckus makes the cut here. So does leveling up. Setting your own path. And hustling great ideas to the table. We’re

Lead Full Stack Software Engineer

Convoso
Greater LA Area
2 weeks ago
+27
Assist in training and developing engineering staff. Management of team to work on various projects. Develop, write and review software requirements, design specifications and test plans. Design and implement software architectures for complex applications. Deliver products with consistently high quality and reliability, in a timely and predictable manner.. Drive rigorous product releases across multiple, complex software products. Engage with customers and the head of product to ensure that product delivery obsessively aligns with customer value creation. Design, develop, and maintain new features for various web applications. Tracking down, isolating, and fixing system bugs.

Lead Linux Systems Engineer

Convoso
Greater LA Area
2 weeks ago
+27
• Ensure constant availability of backend VOIP systems and infrastructure. • Installing, configuring, testing and maintaining operating systems, application software and system management tools. • Tracking down, isolating, and fixing system bugs. • Write custom scripts to reduce the need for human intervention. • Create and maintain detailed documentation as it relates to system configurations

Executive Assistant

Convoso
Greater LA Area
2 weeks ago
+27
We are currently seeking an experienced Executive Assistant to help manage our Executives’ busy lives and schedules. The successful candidate is pleasant to be around but also assertive enough to speak their mind in a respectful manner; self-motivated, has great time management skills, can take initiative and adapt to a fast-paced environment. They also must have proven experience being able to think on their feet, problem solve, and learn how their executives think. They must be super cool, calm and collected under pressure; and love taking ownership of the role. There isn’t much they haven’t seen and are masters at implementing systems designed to keep Execs out of their inboxes and attending to the things that really matter.

Customer Success Manager

Convoso
Greater LA Area
4 weeks ago
+27
• It is the responsibility of the CSM to drive customer adoption and retention. You will own the relationship with assigned customers, which includes ensuring successful onboarding, increasing product adoption, ensuring engagement and retention, facilitating upsells, and maintaining high levels of customer satisfaction. • Possess a comprehensive understanding of the Convoso platform and guide the customer via training sessions, discussions, and account optimizations to ensure adoption and success. • Facilitate best practice usage of Convoso solutions to help customers maximize their investment. • Apply expertise in data visualization to see the larger picture to help identify trends and opportunities to drive growth of our platform. • Proactively monitor and report customer health and serve as a customer advocate back into Convoso to ensure that our solutions are evolving to meet our customers’ needs.