Jobs at Confie

Build and maintain Snowflake-based enterprise data solutions, including scalable data pipelines, ELT workflows, data models, and integrations. Develop Snowflake objects and optimize query performance, resource utilization, and warehouse configurations. Use Python for data cleaning and integration, monitor data quality and pipeline completion, translate business requirements into technical specifications, and provide on-call support.

Designs, develops, and deploys production AI solutions including autonomous agents, generative AI applications, and advanced RAG systems. Responsibilities include integrating LLMs with enterprise systems, implementing memory and evaluation frameworks, fine-tuning models, deploying cloud-native solutions, and monitoring performance. The role also involves architectural documentation, cross-functional collaboration, mentoring junior engineers, code reviews, and ensuring privacy, safety, and reliability of AI applications.

Leads new-business sales for a nearshore BPO, targeting insurance and other regulated industries. Responsibilities include self-sourced pipeline development, complex full-cycle sales, executive stakeholder engagement, RFPs, pricing, negotiation, forecasting, conference representation, and closing $500K–$2M+ deals. The role hands signed clients to Operations and Client Services while supporting implementation as needed. Travel to delivery centers, conferences, and prospect meetings is required.

Performs IT security risk assessments, vulnerability identification, remediation planning, and security administration. Deploys and configures security solutions; secures Microsoft server and Active Directory environments; manages physical and virtual servers, Linux, and VMware platforms. Develops security standards, documentation, incident response procedures, business continuity and disaster recovery plans. Supports network security technologies including firewalls, IDS, IPS, and security appliances while improving compliance frameworks.

Leads financial planning, budgeting, forecasting, monthly reporting, and performance analysis for the U.S. non-standard insurance retail business. Partners with senior leaders and cross-functional teams to connect business decisions and key metrics to P&L results. Oversees financial models, ad hoc analyses, ROI improvement initiatives, month-end performance reviews, and process enhancements while guiding annual budget and quarterly forecast cycles.

Maintains and troubleshoots complex Cisco-based LAN, WAN, wireless, SD-WAN, firewall, and data center networks. Configures and deploys routers, switches, Firepower, and related infrastructure; manages incidents through ServiceNow; monitors network performance and capacity; implements approved changes; supports projects, vendors, documentation, and after-hours maintenance. Participates in on-call rotation and provides network support to corporate and remote users.

Supports and maintains Windows-based infrastructure, virtual machines, servers, IIS applications, Active Directory, storage, and remote access systems. Responsibilities include provisioning, patching, monitoring, troubleshooting, ticket management through ServiceNow, disaster recovery testing, migrations, and level 1 technical support. The role collaborates with senior administrators and service desk teams, performs on-site hardware work, participates in rotating on-call coverage, and documents operational activities.

Supports retail sales operations by optimizing sales funnels, processes, tools, training resources, and frontline execution. Partners with sales leadership and stakeholders, manages projects, tracks milestones and KPIs, conducts sales observations, and develops documentation and selling resources. Requires at least two years of retail sales or related insurance experience, one year of project management experience, Microsoft Office proficiency, and strong communication and organizational skills.