Jobs at Citizens Business Bank

Lead enterprise adoption of Microsoft Copilot products by developing rollout plans, training, role-based use cases, prompt libraries, communications, and an internal AI resource center. The role provides coaching on prompt engineering, ethical AI, compliance, and secure deployment while partnering with business stakeholders to identify productivity opportunities and measure adoption.

Reviews and approves commercial loan requests within delegated authority, evaluates borrower cash flow, loan quality, appraisals, credit grades, policy exceptions, delinquencies, and financial updates. Advises branches on loan structure and approval conditions, supports collection strategies and senior management, participates in loan review meetings, and supervises Credit Officers.

Manages a portfolio of commercial banking clients, develops relationships that generate commercial loans, deposits, and banking products, and supports Center sales, service, budget, compliance, and growth objectives. The role manages personal sales efforts, supports retention and new relationship development, follows lending and audit procedures, and participates in community activities. It requires a college degree or three to five years of commercial banking experience or an equivalent combination.

Manages a portfolio of commercial banking clients, develops relationships, and generates commercial loans, deposits, and other banking products. Supports center sales, service, budget, lending policy, audit, CRA compliance, customer retention, and business growth objectives. Participates in community activities and manages personal sales efforts to meet center goals. Requires strong communication, mathematical, reasoning, and customer relationship skills.

Reviews suspicious wire, ACH, check, debit card, and online banking activity; investigates potential fraud; verifies transactions with customers and banking centers; documents cases, elder abuse concerns, and financial losses; communicates findings to internal teams, customers, and law enforcement; and supports fraud mitigation while complying with applicable laws and procedures.

Supports the Bank’s BSA/AML compliance program by reviewing currency transactions, maintaining CTR exemptions, completing and filing CTRs, assisting with SAR reviews, monitoring suspicious activity, responding to information requests, tracking reporting errors, and maintaining regulatory records. The role requires knowledge of BSA, AML, CTR, SAR, OFAC, and related banking regulations, along with strong analytical, organizational, communication, and computer skills.

Supports and manages enterprise banking applications across production, test, and disaster recovery environments. Troubleshoots complex issues, performs root cause analysis, maintains application security and availability, manages upgrades and patches, supports integrations, documents systems, and provides Tier-3 technical support. Collaborates with vendors, infrastructure teams, project managers, and business users on requirements, implementations, and technical planning.

Manages a portfolio of commercial and commercial real estate clients, developing relationships that generate loans, deposits, and other banking products. Supports department sales, service, budget, compliance, audit, and CRA objectives while retaining existing clients and acquiring new relationships. Conducts personal sales efforts, promotes the bank’s customer experience, participates in community activities, and helps ensure lending and operating policies are followed.

Analyzes complex business and individual credit requests using financial statements, tax returns, and cash flow analysis. Reviews files, identifies needed information, evaluates lending risks, and prepares clear Reports of Credit Extended. Ensures compliance with lending policies and applicable laws, collaborates with branch and credit management teams, and refers exceptions to appropriate departments. May assist with training junior credit officers and trainees.

Develop and manage a portfolio of commercial and commercial real estate clients, generating loans, deposits, and other banking product relationships. The role supports departmental sales, service, retention, and growth objectives; manages personal sales efforts; follows banking, lending, audit, CRA, and regulatory policies; participates in community activities; and helps meet deposit, loan, and income goals. No supervisory responsibilities are included.

Manages a portfolio of commercial banking clients, develops relationships that generate commercial loans, deposits, and other banking products, and supports center sales and service goals. Responsibilities include meeting deposit and loan targets, managing personal sales efforts, supporting budgets, following lending and audit procedures, ensuring regulatory compliance, and participating in community activities.

Develops and manages commercial and commercial real estate client portfolios to generate loans, deposits, and other banking products. Maintains existing relationships, grows new business, manages personal sales efforts, supports department earnings and growth goals, follows banking policies and procedures, and assists with audit, compliance, budget, and CRA objectives.

Supports the Bank’s BSA/AML compliance program by conducting enhanced due diligence on high-risk customers, reviewing transaction patterns, maintaining compliance records, preparing monitoring and board reports, supporting AML software processes, and referring suspicious activity for SAR investigation. The role also assists with regulatory questions, documentation updates, risk-rating recommendations, and compliance reporting related to BSA, the USA PATRIOT Act, and OFAC.

Manages a portfolio of commercial banking clients, develops relationships, and generates commercial loans, deposits, and other banking products. Supports center sales, service, budget, compliance, audit, and CRA objectives while retaining existing clients and growing new business. Participates in community activities, manages personal sales efforts, follows banking policies, and contributes to meeting deposit, loan, revenue, and earnings goals.

Reviews residential and commercial appraisal reports for credibility, regulatory compliance, internal consistency, and sound valuation methodology. Coordinates with approved appraisal vendors, supports appraisal review administration, develops market knowledge, assists with complex reviews, and trains bank personnel on appraisal-related issues. Requires a state-certified General Appraisal License, strong USPAP knowledge, and appraisal or review experience involving commercial, multifamily, mixed-use, or residential properties.

Supports credit risk analytics through loan portfolio modeling, stress testing, data quality reviews, reporting, and regulatory examination assistance. Maintains loan accounting systems, develops reports, documents models and controls, supports COSO and SOX compliance, and identifies automation and process improvement opportunities. Serves as a subject matter expert on loan source data and collaborates with Credit, IT, Compliance, auditors, and regulators on system implementations, reporting standards, and internal procedures.

Manages a portfolio of commercial banking clients, develops relationships, and generates commercial loans, deposits, and other banking products. Supports center sales, service, budget, compliance, audit, lending, and CRA objectives. Maintains existing relationships, develops new business, participates in community activities, and meets personal and center sales goals while delivering customer-focused service.

Develops and manages commercial and commercial real estate client portfolios to generate loans, deposits, and other banking products. Builds new relationships, retains existing clients, conducts personal sales efforts, supports department earnings and growth goals, follows lending and operating policies, and participates in community activities. The role also assists with budget, audit, CRA, compliance, and sales-service initiatives.

Sells and cross-sells banking products and services to new and existing customers. Opens and maintains accounts, identifies sales opportunities, develops commercial relationships, supports customer retention, conducts telemarketing, ensures account documentation and CIP accuracy, and meets personal and center sales goals. The role requires compliance with banking policies, federal and state regulations, and use of ChexSystems and OFAC during account opening.

Reviews and analyzes business and individual credit requests, including financial statements, tax returns, and cash flow. Prepares accurate credit reports, evaluates lending risk against bank policies, resolves missing information, and collaborates with branch personnel and credit management. May assist with training junior credit officers and trainees. The role handles smaller, non-complex credits and has no supervisory responsibilities.