Carrot Fertility
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The Associate Account Executive at Carrot will focus on lead generation strategies, sales support, and marketing collaboration to drive success in Health Plan sales development. This hybrid role requires strong communication skills and the ability to engage with clients effectively. The candidate will work cross-collaboratively with various teams to enhance lead generation tactics and sales support processes.
Lead Privacy Program Manager responsible for Privacy Impact Assessments, data subject requests, vendor security reviews, data retention program, and compliance audits. Develop and implement privacy and security practices, policies, and standards. Bachelor's degree in related field and 5+ years of experience in information security or data privacy required.
Review incoming member out-of-pocket expenses and expenses incurred using the Carrot Card. Collaborate with Care, Customer Success, and Finance team for an exceptional member experience. Coordinate payments between Payments team and insurance payers.
Review and process incoming member out-of-pocket expenses and Carrot Card expenses. Collaborate with Care team, Customer Success, and Finance team for member experience. Coordinate activity between Payments team and insurance payers for accurate payment facilitation.
Responsible for reviewing and processing member out-of-pocket expenses and Carrot Card expenses in a claims processing role. Collaborate with various teams to ensure exceptional member experience. Shift work involved. Fluent in Greek required.
Responsible for reviewing member out-of-pocket expenses and expenses incurred using the Carrot Card. Collaborate with Care team, Customer Success, and Finance team for an exceptional member experience. Coordinate between Payments team and insurance payers to ensure accurate facilitation of payments.
As a Clinical Operations Manager at Carrot Fertility, you will be responsible for evaluating member services clinical escalations, researching individual situations, and supporting evidence-based data. The role requires strong organizational skills, critical thinking, and effective communication with cross-functional teams.
Seeking a Research Consultant to support operations in Latin America by conducting country-specific research, managing relationships with healthcare providers, and contributing to strategic problem-solving and execution. Must have strong research, communication, and problem-solving skills as well as proficiency in various tools like Google Sheets and Zoom.
The Research Consultant will support operations in Central Asia by conducting country-specific research, managing projects, and communicating with external stakeholders such as medical experts and fertility clinics. The role requires strong research skills, project management abilities, and fluency in English and Russian. Preferred qualifications include healthcare experience in Central Asia and knowledge of Turkic languages.
The Research Consultant will support operations in APAC by conducting country-specific research, managing knowledge base, and problem-solving. Requires fluency in Vietnamese and Mandarin, research skills, and communication abilities.
Responsible for reviewing member out-of-pocket expenses and Carrot Card expenses, collaborating with teams for an exceptional member experience, coordinating activity between Payments team and insurance payers, and ensuring quick and accurate payment facilitation.
Design, develop, and deliver comprehensive training programs for contact center teams to ensure they exceed member and customer expectations. Work on onboarding programs, training curriculums, engaging training materials, and conduct training sessions both in person and virtually. Assess trainee performance, provide feedback, and drive training and development initiatives through regular updates and assessments.
Responsible for reviewing member out-of-pocket expenses and Carrot Card expenses. Collaborate with various teams for member experience. Coordinate activity between Payments team and insurance payers. Minimum qualifications include 1-3 years of claims submission/processing experience, detail-oriented, problem-solving skills, and excellent communication. Preferred qualifications include strong interpersonal skills and ability to thrive in a fast-paced environment. Compensation includes a base salary of $72,000 - 75,000 per year with additional benefits. Fully remote position with flexible hours in the Pacific Time Zone.
The Research Consultant will support Carrot's operations in Egypt by conducting country-specific research on health care systems, providers, and local regulations. Responsibilities include operations research, knowledge management, and strategic problem-solving.
The Senior Director of Consultant Relations at Carrot Fertility is responsible for developing and implementing strategic plans to achieve sales and retention goals with consultant firms. This role involves maintaining effective relationships, communication, and collaboration with internal and external clients. The position requires strong relationship management skills, communication abilities, and a track record of exceeding sales goals.
Senior Customer Success Manager at Carrot Fertility responsible for supporting new and existing customers in the mid-market segment, ensuring retention, growing ACV, and maintaining high levels of customer satisfaction. Develop customer success strategies and best practices, act as a trusted advisor, and proactively source opportunities for relationship expansion.
The Sr. Marketing Analyst at Carrot Fertility will be responsible for analyzing complex member data to measure and evaluate the performance of member engagement campaigns, experiments, and growth initiatives. They will drive increased member engagement and revenue through data-driven recommendations and collaborate with various teams to enhance data collection, integration, and accuracy. This role requires a combination of analytical expertise and strategic thinking to drive sustainable member engagement and revenue growth.