Jobs at brightwheel

Own end-to-end AI-powered product improvements: design and build cross-cutting AI services (retrieval, evaluation, guardrails), define success metrics, prototype to production, create shared AI tooling and abstractions, shape data and system architecture for safe longitudinal signals, mentor engineers, and ship reliable, secure production systems that improve educator and family outcomes.

Lead end-to-end development of AI-powered features and shared AI services, own product loop from discovery to production, design data and system architecture, create reusable tooling and guardrails, mentor engineers, and ensure secure handling of sensitive school and family data.

Lead design and delivery of AI-powered, data-driven workflows and foundations: build retrieval/evidence pipelines, durable job execution, monitoring/evaluation, data contracts, identity resolution, and reusable abstractions while partnering with product and engineering to measure adoption and impact.

Manage lifecycle marketing efforts, develop campaign strategies, conduct testing, and collaborate with PMM for effective messaging in campaigns.

The Director of Training & Enablement will manage a unified team, define an AI-first enablement strategy, and improve onboarding and performance metrics.

Manage end-to-end People Ops for 500+ employees, owning open enrollment, performance and merit cycles, HR tech stack administration, vendor relationships, People Ops data/reporting, onboarding redesign, HR help desk evolution, and AI automation of HR processes across US and international employees.

Manage a portfolio of existing customers to drive retention and product adoption through high-volume outreach (calls, emails, texts), consultative engagement, escalation handling, and piloting tactics to increase value and loyalty.

The Program Manager II drives strategic GTM programs, optimizes workflows within Salesforce, partners with various departments, and implements AI-driven solutions to enhance productivity. They analyze performance metrics and support senior leadership in identifying growth opportunities.

As a Staff Product Manager, you will own a core product area, define strategy and roadmap, and collaborate with engineering and design teams. You will leverage AI to enhance product features and customer experience while ensuring quality and measurable outcomes.

Responsible for designing compensation models, managing headcount planning, conducting analysis for annual planning, and reporting performance metrics. Partners with cross-functional teams to streamline operations using AI tools and automation.

The GTM Compensation & Planning Analyst designs compensation plans, conducts quota-setting, maintains headcount forecasts, and collaborates with teams on financial strategies. They use AI tools to enhance productivity and ensure effective communication with executive leadership.

The Senior Analyst will design lead scoring models, automate workflows, and utilize AI tools to derive insights for sales and marketing collaboration. They will also maintain documentation to ensure team efficiency.

The role focuses on strategic finance leadership in guiding marketing and sales decisions, developing financial models, and leveraging AI for efficiency.

Lead AI strategy and delivery: define technical direction, prototype and ship production AI features, build shared AI platform components (evaluation, retrieval, safety, observability), mentor senior engineers, and drive measurable business outcomes for early education customers.

Lead cross-functional delivery of AI initiatives, orchestrating technical programs across engineering, data, platform, and product. Define guardrails, evaluation frameworks, and observability for agentic systems while driving build-vs-buy tradeoffs and implementing AI-powered tooling to increase velocity and automation.

Lead the Sales Operations function for Brightwheel's Expansion business, managing a team and partnering cross-functionally to define strategy and optimize processes.