Jobs at Bridgeway Benefit Technologies

Support implementation and configuration of benefits administration software by gathering requirements, translating needs into user stories, testing end-to-end functionality, training customers, and collaborating with cross-functional teams to ensure successful project delivery.

Design, build, and maintain data warehouse infrastructure, semantic/dimensional models, metrics layer, and BI dashboards (Sigma, Power BI, Databricks). Build secure ELT pipelines, enforce governance and row-level security (Entra ID), enable self-service analytics and AI/ML integrations, triage BI issues, train stakeholders, and collaborate in Agile to deliver reliable, performant reporting and curated data products.

Work with Business Analysts and customers to gather requirements, design and configure documents/forms, build complex templates and reports, map data sources, implement workflows in proprietary basys software, test and troubleshoot solutions, and use generative AI tools to accelerate delivery.

Manage the full post-sale customer lifecycle to drive adoption, retention, and revenue expansion. Build measurable success plans, surface expansion opportunities, mitigate churn via data-driven engagement, run QBRs, maintain CRM hygiene, and coordinate cross-functionally to deliver customer value and influence product and GTM strategy.

Design, build, and maintain scalable cloud platform infrastructure; create IaC (Terraform/CloudFormation); develop CI/CD pipelines; implement monitoring, security (IAM, SIEM, firewalls) and compliance; troubleshoot and optimize performance; lead projects, collaborate cross-functionally, participate in on-call rotation, and leverage generative AI tools to improve delivery.

Design, build, and maintain automated and manual tests and frameworks to ensure software quality. Collaborate with cross-functional teams to define test strategies, execute test suites in CI/CD, report defects, and improve automation coverage and processes. Support functional, regression, performance, usability, and security testing and communicate quality metrics to stakeholders.