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Benefits at Bold
Financial + Retirement
401(K)
Company equity
Health Insurance + Wellness
Dental insurance
Health insurance
Life insurance
Team workouts
Vision insurance
Wellness programs
Mental health benefits
Culture
Volunteer in local community
Flexible work schedule
Open door policy
Office Perks
Fitness stipend
Company-sponsored happy hours
Onsite office parking
Pet friendly
Free snacks and drinks
Some meals provided
Home-office stipend for remote employees
Mother's room
Child Care + Parental Leave
Generous parental leave
Vacation + Time Off
Paid holidays
Paid sick days
Unlimited vacation policy
Professional Development
Lunch and learns
Diversity
Hiring practices that promote diversity
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Manage and optimize CRM communications across member lifecycle; including campaign execution, segmentation, A/B testing, and performance analysis.
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The Customer Experience Associate will conduct outreach to members, increase enrollments, and maintain high customer satisfaction rates through effective communication and organization.
