BlackLine

The Director of Front Office Applications is the main IT Business Partner for the Go-to-Market (GTM) organization at BlackLine. The Director is a senior member of the IT leadership team and oversees strategy, technical architecture and delivery of an integrated application portfolio to meet the needs of the Sales, Marketing, and Customer Team organizations.  The Director oversees a team of application analysts, administrators, and developers managing Salesforce and related platforms. The incumbent would also be responsible for strategy, roadmaps, and architecture for the Front Office application landscape and building relationships with GTM leadership to become a partner and trusted advisor. BlackLine is heavily invested in Salesforce and leverages Sales Cloud & Service Cloud to manage the majority of the customer lifecycle from pre-sales to account management and support. The Director should have architect level experience with Salesforce and be familiar with the broader landscape of applications related to the platform. 

Oversee BlackLine's AWS, GCP and/or Azure cloud presence. Build new abstractions and service layers on top of the native cloud functionality to enhance security, enforce standardization and enable engineer productivity. Manages the full lifecycle of DevOps tools, Jenkins, Artifactory, Consul and other tools as required including upgrades, patches and scalability enhancements. Provides subject matter expertise to other groups on cloud native capabilities, in house abstractions and tools. Builds and manages on premise and cloud-based Kubernetes clusters. Establishes and maintains Key Performance Indicators for the overall health of the service and build tools to exercise and evaluate if these KPI's are being met.

Provision user accounts. Execute data hygiene activities. Train Salesforce users and trainers on newly built features, reporting and upgrades. Planning and analysis of user requirements to design, configure and administer SFDC including but not limited to APEX code and supporting test classes, Visualforce pages, custom objects/fields, validation rules, process builder, page layout, permissions and workflow rules. Document and maintain processes, policies, application configuration and help related materials for users. Keep up-to-date on new Salesforce and 3rd party application products, features and functionality to recommend and apply improvements to internal business challenges.

In this role, you will work with management to identify strategic directions for system architecture, research, test, benchmark and evaluate new technologies, plan and design the UI Components, Libraries, propose scalable solutions, collaborate with other teams to define and build new features, optimize existing features while writing elegant code to push our abilities on building user experiences that our clients love. You will be, coaching and mentoring less experienced front end engineers and communicating with people at all levels. In this position, every bit of your skill in native JavaScript and modern web technologies and frameworks will be drawn upon in order to drive towards and implement best of breed features in a rapid iterative environment. Your attention to detail, tenacity, and creative problem-solving and thinking ahead will directly impact the company's success, as well as the success of your peers across the organization.

BlackLine is looking for a Director of Data Operations to join our Cloud Engineering and Operations team. In this role, you will be responsible for overseeing the very thing that makes BlackLine possible: our data services. You will lead a team of passionate database experts, and as a whole you will drive the evolution of our platform, availability, scalability, and operational efficiencies. At BlackLine, the data our customers trust us with is vital not just because of that trust, but also because of how it used and the power it represents. If you are a believer in the power of data, an agent of change in the DBA world, and looking for a challenge where you can help shape and mold the future of our company, then our fast-paced and growing company will provide ample opportunity for a candidate who can effect change, advocate for improvements, and partner across peers to the success of us all.

The Head of Global Total Rewards and People Operations should possess senior-level experience developing compensation philosophies for publicly traded companies with complex, matrixed organizational structures. Ideal candidates will have a deep subject matter expertise, strong relationship-building abilities, and a passion to create programs that enable BlackLine to foster a high-performance orientation and contributes to a great company culture.

Develop an expertise in the company's billing system and assume ownership for the timeliness and accuracy of all customer invoicing performed by the billing team. Review reconciliations of amounts invoiced to customers to the ERP system. Manage the collections team, continually enhance the strategy to compress DSO. Work to resolve customer invoicing and order form questions in a real-time and professional manner. Review all work performed and serve as primary supervisor to the Collections Team, Billing Team, and Revenue Senior Accountant(s). Assist with documentation of procedures and internal controls. Responsible for monthly and quarterly closes, including journal entries, account reconciliations, and variance analyses related to accounts receivable, deferred revenue, and revenue. Coordinate and assume ownership of both internal and external audit requests related to revenue, accounts receivable, cash application, and invoicing.

Architecting for cloud-native CI/CD (how does the security testing/ infrastructure automation lifecycle change for a public/hybrid cloud environment? Microservices? Just-in-time computing?). Application portfolio and life cycle management (what efficiencies are to be gained and how do you manage risk in a CI/CD pipeline?). Secure Data management (what does a practical data protection ecosystem look like when you don't control the traditional perimeter?). Data/system analytics (how do we balance data science needs and security controls?). Configuration management/ file integrity. Enterprise reference architecture management. Expansion of the perimeter (network security architecture optimization). Centralizing security/reference architecture. Security governance.

The Commissions Analyst is primarily responsible for commissions and sales bonuses. The role performs daily tasks to calculate the incremental benefits (bonuses and commissions) earned by the sales and marketing teams. This will require daily communication with the Sales Operations department, an understanding of Employee Compensation Plans, and the necessary accounting knowledge to record the compensation to be paid. This role will be critical as part of monthly and quarterly close procedures, involving the calculation of commission and sales bonus payments, account reconciliations for all related accounts, and coordination with the payroll department.

As a Senior Database Engineer at BlackLine, you will play a vital role in the performance, delivery, stability, and security of the databases we use, while continually driving forward improvements and optimizations at the database layer. As a member of the database team, you will be involved in the planning, development, and maintenance of the database, including troubleshooting issues, collaborating with other teams to define and build new features, optimize existing features, and collaborate in order to drive growth, improve controls and processes, and reduce overhead and complexity. In this role, we are looking for people who are team players, passionate about their areas of expertise, and constantly striving to learn and improve, not just in the sense of their own skills, but also in growing with peers whom they work with day-to-day. If you are someone who strives for excellence in all that they do, including helping those in your team, and someone who wants to ultimately deliver the best value and success you can, then we want to talk to you.

As a Senior Database Engineer at BlackLine, you will play a vital role in the performance, delivery, stability, and security of the databases we use, while continually driving forward improvements and optimizations at the database layer. As a member of the database team, you will be involved in the planning, development, and maintenance of the database, including troubleshooting issues, collaborating with other teams to define and build new features, optimize existing features, and collaborate in order to drive growth, improve controls and processes, and reduce overhead and complexity. In this role, we are looking for people who are team players, passionate about their areas of expertise, and constantly striving to learn and improve, not just in the sense of their own skills, but also in growing with peers whom they work with day-to-day. If you are someone who strives for excellence in all that they do, including helping those in your team, and someone who wants to ultimately deliver the best value and success you can, then we want to talk to you.

The Senior Financial Analyst is responsible for handling many day-to-day and month end tasks within the accounting department; including account reconciliations, data entry and management of accounting systems. This position also requires a level of independent thinking and analytical skills to allow for a high level of problem-solving capabilities. The Senior Financial Analyst is also responsible for creating and preparing various accounting related reports. In addition, this position will work with other key personnel within the organization to assist in the design, implementation and ongoing management of analytical data from system tools, including but not limited to Zuora, SalesForce.com and NetSuite. This position will take on assignments as designated by the Sr Accounting Manager and be responsible for certain day-to-day tasks and financial preparation responsibilities within the finance and accounting department.

As a Senior Front-End Software Engineer, you will play a crucial role in delivering high quality releases to our customers by designing, developing, troubleshooting, maintaining, optimizing and scaling BlackLine's web application and driving innovation into our product suite. In this role, you will research, test, benchmark and evaluate new technologies, propose scalable solutions, collaborate with other teams to define and build new features, optimize existing features while writing elegant code for new UI Components, coaching and mentoring less experienced front end engineers and communicating with people at all levels. Your attention to detail, tenacity, and creative problem-solving and thinking ahead will directly impact the company's success, as well as the success of your peers across the organization.

As a Senior Front-End Software Engineer, you will play a crucial role in delivering high quality releases to our customers by designing, developing, troubleshooting, maintaining, optimizing and scaling BlackLine's web application and driving innovation into our product suite. In this role, you will research, test, benchmark and evaluate new technologies, propose scalable solutions, collaborate with other teams to define and build new features, optimize existing features while writing elegant code for new UI Components, coaching and mentoring less experienced front end engineers and communicating with people at all levels. Your attention to detail, tenacity, and creative problem-solving and thinking ahead will directly impact the company's success, as well as the success of your peers across the organization.

IntheBlack series: annual conference series with 500 to several thousand attendees per event, held in Europe, Asia and the Americas. BlackLine Best Practices Summit series for customers. BlackLine Financial Transformation Summit series for prospects. Small-scale in-market Field Marketing events-breakfasts, happy hours, dinners, lunch-and-learns.. Tradeshows and conferences. Partner events like SAP Sapphire and Oracle NetSuite Suiteworld.

Reporting to the Chief Technology Officer, the Vice President of Product Operations and Program Management is a key leader responsible for ensuring that all programs and projects within the Product & Technology organization are planned, managed, and governed in a consistent, transparent, and disciplined manner.  The position requires an experienced technology professional with the right mix of relevant experience and skills, an ability to flex between the strategic and the tactical, outstanding verbal and written communication skills, and a high level of energy and flexibility to get things done and thrive in a fast-paced, team-oriented product development environment. S/he will be a program management leader who embodies BlackLine's leadership principles of leading by example, communicating openly, enabling and inspiring others, exceling with partners, acting decisively, and collaborating effectively.

Manage AWS, GCP and/or Azure cloud environments. Manage the full lifecycle of DevOps tools, Jenkins, Artifactory, Consul and other tools as required including upgrades, patches and scalability enhancements. Provide subject matter expertise to other groups on cloud native capabilities and tools. Build and manage on premise and cloud-based Kubernetes clusters. Configure, deploy, and scale open source software including: Ubuntu Linux, Docker, rkt, Kubernetes, Prometheus, Fluentd, Flannel, Elasticsearch. Contribute code back to open source projects to fix bugs and add features needed by our team. Write new components from scratch when there is no suitable open source project. Build sensors to monitor platform health and performance. Interact with customers to promote best practices and influence architecture to be cloud-native. Troubleshoot and fix the system when it breaks. Share the responsibility of being on-call.

Create and maintain a continuous testing framework that observes and records and trends real time availability data for all of our clients. Develop and maintain on premise and cloud capacity plans that ensure we are delivering a BlackLine service that is performant and cost effective. Collaborate with development and other technology teams on requirements definition, capacity planning, and process refinement. Improve the BlackLine SaaS service experience by discovering and highlighting optimization opportunities with existing code to address application availability, performance, observability, efficiency, and security challenges. Develop tools and systems to automate the identification, analysis, and remediation of application events, infrastructure issues, or requests. Establish and maintain Key Performance Indicators for the overall health of the service and build tools to exercise and evaluate if these KPI's are being met.

In your role as a business development representative (BDR), you will play an integral part in conveying the value of the BlackLine platform to prospective clients and, in doing so, you will have a direct impact on the future success of BlackLine. To ensure your success at BlackLine, you'll be immersed in an intensive 6-week training program, so you can hit the ground running and start qualifying leads in your territory. Training is focused on helping you establish successful processes as a BDR and providing a strong foundation for success in the larger sales organization. This is your opportunity to gain exposure to, and learn the nuance of, enterprise level software sales.

The Manager, Software Development is responsible for leading a talented, cross functional team in enhancing our high performance, cloud-based, SaaS web application. We're looking for people who not only have a strong technical background and interest, but who want to drive innovation in people management, motivation and growth. You'll be working with and mentoring talented individuals and working closely with other teams and departments to brainstorm, innovate and ultimately deliver the best client integration and user experience. If you don't just see management as the next logical step, but are a passionate, driven leader, you can be a great fit for our team.

The Principal Database Engineer plays a vital role in the performance, delivery, stability, and security of the databases we use. It is continually driving forward improvements and optimizations at the database layer. As a member of the database team, the Principal Database Engineer will be involved in the planning, development, and maintenance of the database, including troubleshooting issues, collaborating with other teams to define and build new features, and optimizing existing features. This is a collaborative role that drives growth, improves controls and processes, and reduces overhead and complexity. In this role, we are looking for people who are team players, passionate about their areas of expertise, and constantly striving to learn and improve, not just in the sense of their own skills, but also in growing with peers whom they work with day-to-day. If you are someone who strives for excellence in all that they do, including helping those in your team and ultimately delivering the best value and success you can, then we want to talk to you.

As a Staff Front End Software Engineer, you will play a crucial role in delivering high quality solutions to our customers by designing, developing, troubleshooting, maintaining, optimizing and scaling BlackLine's web application and driving innovation into our product suite. In this role, you will research, test, benchmark and evaluate new technologies, propose scalable solutions, collaborate with a team, product management, UX, and other teams to define and build new features, optimize existing features while writing elegant code for new UI Components, coaching and mentoring less experienced front end engineers and communicating with people at all levels. Your attention to detail, tenacity, and creative problem-solving and thinking ahead will directly impact the company's success, as well as the success of your peers across the organization. If you have a passion for delivering products that make a difference, are driven to make things better in all that you do and are eager to work in a collaborative agile environment where people are dedicated to solving customer problems and innovating, then you would be a good fit for the team.

As a Software Developer Engineer in Test (SDET), you will play a crucial role in the success of our company by overseeing, enabling, and driving high-quality releases and value-delivery to our customers. In this role, you will be testing web-based applications and RESTful APIs to support our high-transaction and big-data SaaS applications. Your attention to detail, tenacity, creative problem-solving and forward thinking will directly impact the company's success, as well as the success of your peers across the organization. By providing knowledge and evangelizing quality standards, as well as overall SDLC processes as they relate to quality, you will be able to affect meaningful change in the organization and help drive our culture to a quality and customer-first mentality. If you are passionate about how quality impacts our users, are driven to make things better in all that you do, and want to grow together with your peers and the company, then we want to talk to you.

As a Software Developer Engineer in Test (SDET), you will play a crucial role in the success of our company by overseeing, enabling, and driving high-quality releases and value-delivery to our customers. In this role, you will be testing web-based applications and RESTful APIs to support our high-transaction and big-data SaaS applications. Your attention to detail, tenacity, creative problem-solving and forward thinking will directly impact the company's success, as well as the success of your peers across the organization. By providing knowledge and evangelizing quality standards, as well as overall SDLC processes as they relate to quality, you will be able to affect meaningful change in the organization and help drive our culture to a quality and customer-first mentality. If you are passionate about how quality impacts our users, are driven to make things better in all that you do, and want to grow together with your peers and the company, then we want to talk to you.

BlackLine's Product Management group drives product design and strategy across BlackLine's entire suite of solutions, manages the product backlog and roadmap, and leverages deep product, market, and competitive knowledge in support of other teams throughout BlackLine. The Director, Product Innovation will lead an internal team of Product Managers to define and drive success metrics, facilitate the professional growth of the team, identify tools and techniques for facilitating product innovation, and create a team environment focused around our key business objectives.

As a Senior HR Business Partner, you will build trusted relationships with all levels of management and employees across assigned client groups. You will assist in the development and support of HR strategies that contribute to the achievement of business objectives. This role will be responsible for every aspect of functional Human Resource business guidance and must be able to work comfortably and communicate effectively with employees at all levels.

The Manager, Software Development is responsible for leading a talented, cross functional team in enhancing our high performance, cloud-based, SaaS web application. We're looking for people who not only have a strong technical background and interest, but who want to drive innovation in people management, motivation and growth. You'll be working with and mentoring talented individuals and working closely with other teams and departments to brainstorm, innovate and ultimately deliver the best client integration and user experience. If you don't just see management as the next logical step, but are a passionate, driven leader, you can be a great fit for our team.

Act as a proactive systems expert, involved in implementations, technical SME for department, system-related projects, maintain all systems, staying up-to-date on system upgrades, new functionality. Responsible for reporting and analytics as defined by Director of HR. Ensures data integrity and compliance in all HR documents, systems, and tools including the HRIS and all shared drives. Proactive management of HRIS and department tools including ownership of all file data feeds for benefits carriers; responsible for the build and maintenance of connectors for cross-system functionality and single sign-on. Problem solve and troubleshoot, in a timely manner, all system issues for HR Team, department leadership, and individual employees while communicating frequently and involving all key stakeholders.

Take ownership, and drive, team initiatives to establish team standards for all aspects of the strategic alliances activities, which can include topics from BlackLine internal communications and enablement, partner onboarding, partner enablement, partner evangelization, Joint Solution development, Go-to-Market Strategies in alignment with the Sales Leadership, Operational improvements, Reporting & Analytics, etc. Be primary liaison for cross-team topics with other teams including the Implementation team, Training team, Sales Operations team, Product team, and others as defined by VP, Strategic Alliances. Function as a strong advocate for the alliance. Clarify & communicate highest impact metrics (growth, customer success, etc.). This is not intended to be an exhaustive list of duties or responsibilities; at times other duties may be assigned as needed.

Coordinates sales forecasting, planning, and budgeting processes used within the sales organization. Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization's planning efforts. As needed, coordinates planning activities with other functions and stakeholders within the firm. Supports the equitable assignment of sales force territories and quotas and ensures quotas are optimally allocated. Works to ensure all sales organization objectives are assigned and completed in a timely fashion. Proactively identifies opportunities for sales process improvement. Works closely with sales management to inspect sales process quality and prioritize opportunities for improvement. Assists sales management in understanding process bottlenecks and inconsistencies. Facilitates an organization of continuous process improvement.

As a Staff Software Engineer, you will play a crucial role in delivering high quality releases to our customers by designing, developing, troubleshooting, maintaining, optimizing and scaling BlackLine's cloud-based backend services and driving innovation into our product suite. In this role, you will research, test, benchmark and evaluate new technologies, propose scaling solutions, collaborate with other teams to define and build new features, optimize existing features while writing elegant code, coaching and mentoring less experienced software engineers and communicating with people at all levels. Your attention to detail, tenacity, and creative problem-solving and thinking ahead will directly impact the company's success, as well as the success of your peers across the organization.

In this role, we are looking for people who are team players, passionate about their areas of expertise, and constantly striving to learn and improve, not just in the sense of their own skills, but also in growing with peers whom they work with day-to-day. If you are someone who strives for excellence in all that they do, including helping those in your team, and someone who wants to ultimately deliver the best value and success you can, then we want to talk to you.

The Manager, Software Development 2 is responsible for leading a talented, cross functional team in enhancing our high performance, cloud-based, SaaS web application. We're looking for people who not only have a strong technical background and interest, but who want to drive innovation in people management, motivation and growth. You'll be working with and mentoring talented individuals and working closely with other teams and departments to brainstorm, innovate and ultimately deliver the best client integration and user experience. If you don't just see management as the next logical step, but are a passionate, driven leader, you can be a great fit for our team.

As a Principal Front End Software Engineer, you will play a crucial role in delivering value to our customers by defining front end application architecture as well as designing, developing, troubleshooting, maintaining, optimizing and scaling BlackLine's web application and driving innovation into our product suite. In this role, you will work with management to identify strategic directions for system architecture, research, test, benchmark and evaluate new technologies, plan and design the UI Components, Libraries, propose scalable solutions, collaborate with other teams to define and build new features, optimize existing features while writing elegant code to push our abilities on building user experiences that our clients love. You will be, coaching and mentoring less experienced front end engineers and communicating with people at all levels. In this position, every bit of your skill in native JavaScript and modern web technologies and frameworks will be drawn upon in order to drive towards and implement best of breed features in a rapid iterative environment. Your attention to detail, tenacity, and creative problem-solving and thinking ahead will directly impact the company's success, as well as the success of your peers across the organization.

As a Software Engineer, you will play a crucial role in delivering high quality releases to our customers by designing, developing, troubleshooting, maintaining, optimizing and scaling BlackLine's cloud-based services and driving innovation into our product suite. In this role, you will research, test, benchmark and evaluate new technologies, propose scaling solutions, collaborate with other teams to define and build new features, optimize existing features while writing elegant code and coaching and mentoring less experienced software engineers. Your attention to detail, tenacity, and creative problem-solving and thinking ahead will directly impact the company's success, as well as the success of your peers across the organization.

Responsibilities: Create and execute project plans, schedules and milestones, revising via approved change request when appropriate Leverage Agile, Kanban and Waterfall frameworks as appropriate to deliver projects/initiatives with the highest level of customer satisfaction Manage day-to-day operational aspects of multiple assigned projects including business, operational and internal projects Create and maintain comprehensive project

Take part in the webinar production process, reviewing on-demand webinar content, and working with creative, product marketing, and marketing programs to develop and improve webinar content. Project manage webinar production process and assist with webinar editing. Help maintain and adjust timelines across the webinar production process and editorial calendar. Other duties as assigned.

The Systems Admin Intern will be responsible for metric gathering and reporting to measure performance of various business services and strategies. Collect critical metrics and KPIs for analysis. Conduct research, assessments, and trend analysis. Perform any other projects as assigned.

Contribute as a member of the mid-market team to achieve the overall strategic group objectives. Achieve or exceed monthly sales quotas, including deals closed, users added and conversion time. Meet prospecting and business development goals, including call volume and pipeline building. Convert prospects to clients by fielding pre-qualified opportunities, conducting discovery and building relationships, using best practices to maximize the sales process. Collaborate with demand generation and marketing to expand pipeline and increase sales velocity. Document daily activity in Salesforce and build and maintain accurate pipeline. Develop and maintain territory business plan and deliver accurate weekly, monthly and quarterly forecast commitments to sales management. Presentation development and delivery to all level of management including Accounting professionals, C Level Finance Executives, and IT.

As a Senior Software Engineer, you will play a crucial role in delivering high quality releases to our customers by designing, developing, troubleshooting, maintaining, optimizing and scaling BlackLine's cloud-based backend services and driving innovation into our product suite. In this role, you will research, test, benchmark and evaluate new technologies, propose scaling solutions, collaborate with other teams to define and build new features, optimize existing features while writing elegant code and coaching and mentoring less experienced software engineers. Your attention to detail, tenacity, and creative problem-solving and thinking ahead will directly impact the company's success, as well as the success of your peers across the organization.

Support the Chief Strategy Officer and partner with internal departments to propose and implement solutions that result in business growth, optimized product use and market-leading customer loyalty and advocacy. Promote and foster internal team alignment and high engagement from BlackLiners to improve communication and break down silos in order to improve the customer experience. Perform needs analysis documentation for clients to thoroughly and accurately understand their challenges. Keep current on new product functionality and its proper use. Deliver relevant and pertinent demonstrations of all BlackLine modules based on customer needs. Assist in the planning and administration of the Customer Advisory Board, Internal Accountants Advisory Board and other customer focus groups. Provide and review BlackLine best practices, use case scenarios and prospective client stories both internally and externally (including community) to assist clients with the expanded use of application functionality. Educate clients through webinars, on-site training presentations, and trials. Prepare and deliver effective custom demonstrations using customer data.

Primary internal advisor/expert on demand generation campaigns. Build, execute and report on email marketing and nurture campaigns. Work with internal stakeholders to build, update and analyze the performance of lead scoring programs and campaign performance. Continuously improve data intake and management workflows, including list cleansing, list uploads and overall marketing database hygiene. Monitor lead creation and sale processes within Marketo and Salesforce. Maintain our marketing automation system (Marketo) that supports scalable campaign targeting, lead source attribution, and lead scoring. Build and produce repeatable reports on campaign performance and other funnel activities. Assist with other 3rd party technology integrations with our marketing automation platform.

Coordinate annual and monthly training calendar, monitor attendance, and send invitations. Schedule 30 and 60 day checkpoints on behalf of sales trainers. Manage training materials and resources w/outside vendors and maintain inventory. Support efforts to evaluate existing internal sales resource library. Maintain an up-to-date library of internal sales resources. Support Success Factors administration by assigning and updating onboarding materials. Coordinate ad hoc in-person sales training, as needed. Assist with coordinating associated travel accommodations for training classes/sessions, as needed. Coordinate resources and programming for annual BKO and SKO events. Field all inquiries from the sales organization and act as the steward of information and resources. Assist with special projects to improve the effectiveness of the sales organization.

The Senior Manager, Accounting Innovation is responsible for enhancing the customer journey and driving accounting innovation for customers in a manner that shapes BlackLine's vision to become the model customer-centric SaaS company. This individual works with the CSO to develop, communicate, and execute programs that will optimize the customer experience and are tied to BlackLine's strategic objectives. The Senior Manager, Accounting Innovation passionately champions best-in-class solutions across BlackLine's business units, products and services, resulting in business growth, optimized product use, market-leading customer loyalty and advocacy, internal team alignment and high engagement from all BlackLiners.

The Information Security team is responsible for safeguarding the confidentiality, integrity, and availability of information resources through policy enforcement, implementing controls to prevent unauthorized disclosure or modification of data, and promoting security awareness.