Jobs at Blackbaud

The Solutions Architect will define and drive the architectural vision for Payments Operations, ensuring secure, scalable, and compliant financial operations. Responsibilities include designing systems for payment processes and collaborating with multiple teams to meet regulatory requirements.

As a Principal Product Manager for Payment Operations, you will create actionable roadmaps for payment lifecycle capabilities and drive execution through collaborative stakeholder alignment and prioritization within Agile frameworks.

The Account Executive will manage sales activities, collaborate with teams, and build executive relationships to exceed revenue objectives in SaaS sales.

The Solutions Architect will define and evolve the solution architecture for customer acquisition platforms, ensuring scalable integration and innovation in the I2R value stream.

Lead strategic growth programs to generate qualified pipeline and revenue. Design, test, and optimize integrated campaigns (email, paid, social, webinars, AI-driven channels). Use analytics tools to measure performance, run experiments, set KPIs, and collaborate cross-functionally to scale what works.

The role involves driving new business for CSR solutions, managing relationships with CSR leaders, delivering proposals, and exceeding sales targets.

Lead and grow the threat detection and response function, define detection roadmaps, oversee MSSP and internal detections across SIEM/EDR/identity/cloud/email/network, translate threat intelligence into detection content, direct incident response for high-priority events, drive automation and playbook maturity, and partner cross-functionally to improve security readiness and metrics.

Lead the product management of data products and AI/ML platform, driving strategy, execution, and adoption of data systems across teams for improved customer outcomes and business impact.

As a Senior Specialist in Customer Support for Financial Edge, you'll resolve complex cases, support defect triaging, and mentor team members, driving overall support quality and customer satisfaction.

Sell Blackbaud enterprise solutions to large nonprofit accounts by developing strategic penetration plans, building executive relationships, coordinating demos and professional services, generating new and expansion revenue, managing pipeline and forecasts, and collaborating with client success and internal teams to close complex CRM/ERP deals.

Lead end-to-end post-sale value stream (implementation through renewal), design the I2R operating model, govern AI/agentic systems, drive retention and time-to-value, partner across Product/Finance/Engineering, apply SAFe and LPM to scale automation and measurable outcomes for adoption, churn reduction, and renewals.

The Director of Product Management oversees product vision and strategy for YourCause, emphasizing AI-driven solutions and collaboration across teams to enhance social impact products.

Lead a global Finance Value Stream team to design and deliver end-to-end finance capabilities (close, FP&A, AP/AR, billing), drive finance systems modernization (Workday/ERP), implement governance and KPIs, champion AI-enabled process improvements, manage roadmaps and backlogs, and partner cross-functionally to ensure operational readiness and controls.

The role involves qualifying and closing new sales opportunities, maintaining client relationships, providing ROI solutions, and meeting sales quotas, focusing on corporate social impact software.

Sell Blackbaud fundraising/CRM SaaS to nonprofit and social-impact organizations. Qualify, pursue, and close new accounts; maintain relationships; deliver ROI-driven proposals; manage pipeline, forecasts, and daily activity; meet monthly and quarterly quotas; collaborate cross-functionally and stay current on market trends.

The manager will lead a defensive operations team, focusing on improving detection and response capabilities, automation, and handling high-severity incidents.

The Customer Support Manager will lead support teams, drive operational performance, and improve customer service through data-driven strategies and AI integration.

As a Principal AI Pricing Strategist, you'll design innovative pricing models for AI products, ensuring adoption and sustainable monetization while collaborating with cross-functional teams and analyzing customer data.

The Sales Solution Architect collaborates with sales teams, leads technical strategies, develops customer solutions, and builds executive relationships to drive sales for nonprofits.

The Enterprise Architect for Data & AI will shape the architecture for the SaaS platform, ensuring efficient data practices and responsible AI governance, while collaborating with various teams to align technology with business goals.