Bilt
We're Hiring!
Bilt Offices
OnSite Workplace
Employees work from physical offices.
We’re an in-person company where energy and collaboration fuel our creativity, agility, and speed. With most of our team in the office 4-5 days a week, we create an environment that sparks new ideas and drives our momentum forward.
Typical time on-site:
5 days a week
U.S. Office Locations
New York
31 Bond St, New York, NY, United States, 10012
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Provides first-line digital customer support through chat and tickets for Bilt members. Resolves payment, loyalty, and general platform inquiries; triages and escalates complex issues; documents interactions and identifies trends. Collaborates with internal teams and BPO partners, learns product updates, and adapts support to diverse member and partner needs. Requires weekend work and full-time weekday availability during five weeks of onboarding, including one week in New York City.
