Jobs at Axle Health

Owns the end-to-end technical support function for a B2B SaaS platform, including triage, troubleshooting, root-cause analysis, customer communication, knowledge-base development, self-service enablement, SLA definition, proactive monitoring, and product feedback. The role builds tiered support programs, documents resolutions, partners with engineering and product teams, and uses issue data to reduce recurring customer problems.

Own end-to-end B2B SaaS customer implementations from requirements discovery through configuration, integration scoping, testing, stakeholder management, and go-live. Manage timelines, dependencies, and multiple concurrent implementations while making product and backlog tradeoffs. Build delivery processes from scratch, identify recurring configuration needs, and partner with Sales, Product, and Engineering to improve implementation scalability.

As a Senior Engineer in DevOps & Infrastructure, you will manage and evolve cloud infrastructure on AWS, ensure security and compliance, and improve CI/CD practices.

As a Senior Software Engineer, you will design and implement EHR integrations, develop API integrations, mentor junior engineers, and build scalable systems for healthcare interoperability.

Design and build scalable, performant frontend systems and mobile apps using React, TypeScript, and React Native. Integrate with GraphQL and real-time streams, lead code reviews, mentor engineers, collaborate with product and design, and optimize performance for mobile and variable network conditions in healthcare contexts.

The Head of Growth Marketing will drive pipeline growth, execute demand generation campaigns, and establish brand positioning in home healthcare technology.