Jobs at Attentive

As a Software Engineer, you'll enhance systems for measuring and optimizing customer journeys, collaborating with teams for actionable insights and scalable billing capabilities.

The Product Analyst will measure results and deliver insights on new AI products, identify opportunities, and guide product strategy through data analysis and visualization.

The Sales Development Representative books meetings with potential customers, assists in lead research, and supports Account Executives while enhancing sales skills.

As a Senior Software Engineer, you'll build and operate the ML platform, optimizing data operations, managing the feature store, and supporting ML initiatives while driving architectural roadmap decisions.

The Staff Engineer will architect and build AI and ML infrastructures, mentor engineers, and lead high-impact initiatives to enhance ML capabilities across Attentive's platform.

The Principal Product Marketing Manager will define AI-focused narratives, lead omnichannel storytelling, and own go-to-market strategies while aligning with senior leadership and cross-functional teams to drive success in product marketing.

The role involves designing and maintaining data models and pipelines, collaborating with teams to drive insights, and building dashboards for analytics and reporting.

Partner with G&A and Marketing leaders as a strategic HR advisor to drive people strategies, performance management, change initiatives, talent planning, coaching, and employee relations. Lead people programs (engagement, comp reviews, onboarding/offboarding, L&D), support organizational design and retention, and ensure equitable HR experiences across the business.

Provide commercial legal support by drafting, structuring, and negotiating SaaS, data protection, and vendor agreements; advise cross-functional teams on legal risk; manage customer-facing contract communications; and help develop legal policies and processes while staying current on privacy and industry regulations.

Lead and scale a Strategic Sales Engineering team supporting enterprise deals; recruit and coach engineers, drive technical strategy for $50M+ revenue, partner with Sales/Product/Engineering, implement AI-driven workflows, improve win rates, and build scalable processes and tooling for enterprise evaluations.

Role focused on Go-To-Market (GTM) and General & Administrative (G&A) activities for the US market. Job description provides company and benefits information but does not list specific responsibilities or day-to-day duties.

The Senior Software Engineer will enhance Attentive's event streaming platform, architect high-throughput systems, improve tools for product teams, and tackle complex distributed challenges. Responsibilities include collaborating on messaging systems and modernizing the architecture.

Serve as the FP&A business partner for G&A functions (Finance, People, Legal, Facilities, Operations). Own budgeting, rolling forecasts, headcount planning, KPI definition, variance and driver analysis, financial modeling, monthly business reviews, and present insights to senior leaders. Improve FP&A processes and tooling and partner with Accounting to ensure accurate reporting.

Lead the Targeting product area: define vision and roadmap, build audience/segmentation and recommendation experiences, partner with Engineering, Data Science, Design and Customer Success, run discovery and experimentation, and measure/optimize product impact to simplify sophisticated targeting for marketers.

Own expansion and retention for strategic customers by building executive relationships, driving renewals and upsells, forecasting, negotiating pricing/contracts, presenting usage/ROI data, managing commercial inquiries, and partnering cross-functionally to close deals and grow account investment. Travel up to 25%.

The Staff Software Engineer will build and scale machine learning systems for personalization, collaborating with teams to enhance project quality and performance.

Lead and expand data partnerships (data warehouses, CDPs, identity solutions) end-to-end, align product and GTM strategies, drive joint revenue and integrations, and manage executive relationships to improve customer outcomes and partner-driven growth.

Lead partner integration messaging and go-to-market for technology integrations. Build launch playbooks, craft content and co-marketing assets, enable partners and internal teams, drive integration adoption, identify case studies, and coordinate with Product, Partnerships, CS, and Marketing to amplify "better together" stories.

Execute and optimize cross-channel retention marketing (SMS, email, push) for large brands using the Attentive platform. Build campaigns, journeys, segments, and reports; collaborate with CSM, Support, and Professional Services to drive customer adoption, measure key metrics, provide creative solutions, and maintain documentation and internal workflows.

Act as a technical liaison between customers, Customer Success, and Engineering to triage and resolve technical issues via Zendesk/JIRA/calls. Handle incidents (including on-call), translate customer feedback into engineering actions, develop reusable solutions, identify and escalate bugs, and collaborate cross-functionally to mitigate site event incidents.