Jobs at Anagram

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About Anagram You hear it all the time — our healthcare system is broken. But, if you’re like most people, this “brokenness” is more about the nightmare of dealing with insurance, co-pays, and collections than the actual quality of care one receives. HMO/PPO/HSA/FSA/HRA/EPO… honestly, until we built this company, we had no idea what any of these even meant! If you’re like us, you just want to know how much you are covered for, that your insurance

We are looking for a Technical Support Representative responsible for triaging technical issues from our Customer Support Representatives, interacting with customers with technical product issues and coaching other team members on basic technical troubleshooting support. You are a natural problem solver that is technical and very curious. A strong drive to help customers succeed is critical. You will help improve the customer experience by conducting root cause analyses on technical issues. You will be also responsible for creating reports of new test cases to assist in our long-term product success.

We’re looking for a skilled UX/UI Engineer who is capable of creating digital experiences for all of our lead-generation touch-points: landing pages, websites, email campaigns, content channels, etc. They will be responsible for the design and implementation of these solutions to support our mission to own the healthcare billing and payment industry. They will be working hand-in-hand with design, marketing, product, and sales teams, and their work will have a direct effect on healthcare professionals changing the way they do business.