Ready to be a Titan?
Build a high-performing team. Our People Operations team achieves this mission by recruiting the right talent, equipping them with the right resources to make an impact, and growing our Titans into the right career paths that best match their individual talents and interests. We are united in our passion and desire to unlock the extraordinary potential of every single person in our organization: so that we may lose, learn, and win as a team. Every day is an opportunity for change; and for our People Operations team - it is an opportunity to make a positive difference in the employee lives we touch.
The Lead Analyst, People Technology will apply expertise in Workday HCM configuration, reporting, data governance and metric tracking to deliver impactful and significant improvements to drive business decisions. As part of the People Technology team you will build an understanding of people data and processes and find opportunities to improve the current processes and reporting landscape, enable self service reporting, identify and track operational metrics. This role will partner with the various areas of the team to build thoughtful reports/dashboards that will help the team better understand operational gaps and improvements.
What you'll do:

• Provides guidance and solutions for HCM system administration
• Lead the development, testing configuration, and implementation of new projects and enhancements
• Support configuration and troubleshooting in Workday
• Build a roadmap for Workday Reporting in consultation with PeopleTech and Business teams
• Provide subject matter expertise in the development of reports and dashboards
• Perform security impact analysis due to change requests or Workday upgrades
• Enable partners on how to use and get curated insights from reporting solutions
• Build informative and impactful analytics using Workday's analytical suite of technologies (Advanced, Matrix, Worksheet, Composite etc.)
• Perform daily/weekly audits in Workday to ensure data integrity
• Support operations team in day to day metric tracking activities & buildouts
• Identify and build reports and dashboards for various metrics
• Prioritize requests and collaborate with functional owners to ensure report requirements are met in a timely fashion
• Perform performance tuning of complex reports for optimal usage of Workday resources
• Recommend improvement opportunities and continuously innovate across the Workday reporting solutions
• Responsible for BIRT reporting and statements
• Assist team with complex calculated field for use across Workday
• Maintain test scripts and coordinate Workday updates.
• Review system upgrades/releases to determine overall business impact, conduct regression testing and make recommendations for future enhancements/functionality
• Engage with Workday Community to understand technology capabilities and recommend solutions that address business needs

What you'll need:

• Bachelor's degree in computer science, information systems or equivalent
• Minimum 5 years of experience working with Workday configuration and reporting tools
• Workday tool training/certification preferred
• Strong knowledge of Workday functional modules
• Demonstrated proficiency with analytics tools including Excel, Google spreadsheet etc.

Be Human With Us:
Being human isn't about checking every box on a list. It's about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we're solving. We're in this together. Come be human, with us.
What We Offer:
When you join our team, you're not just accepting a job. You're making a career move. Here's how we'll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more.
• Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.