At Verifi, you will be part of a dynamic environment that supports interdepartmental collaboration, fuels creativity and provides you with an opportunity to take ownership and play an intricate part in our company’s success.

You will work alongside the brightest and most remarkable individuals in the industry and you will have an immediate impact on our aspirations for global domination and disruption of the payments space.   And you will do all this, while challenging your career, giving back to the community and creating new friendships.

Join Verifi and you join the leading solution in the eCommerce marketplace for payment and risk management.

Your responsibilities will include:

• Building a high touch, consultative, strong relationship with your clients (including merchants and partners) through regular and open communications
• Understanding the intricacies of our products, services and partner networks thoroughly to leverage as needed to meet your client needs
•  Coordinating closely with the Integration Team when boarding clients or enabling services
• Being the liaison between your client and Verifi internal teams
• Analyzing and monitoring your client’s overall performance ensuring the resolution of any issues through the client support team
• Demonstrating on-going value to clients and maintaining existing revenue streams through client retention
• Minimal travel required to client sites and/or tradeshows and marketing events
• Any additional duties as assigned

You bring to the table your:

• Bachelor's degree or equivalent experience in lieu of degree
• Experience managing 20 to 25 client accounts at a time
• Experience of at least 5 years in a B2B customer service or account/relationship manager role
• Experience with B2B integrations, in particular API knowledge and/or high level understanding of technical specifications or requirements,
• Proven ability to build strong relationships, represent products and/or services to clients, demonstrate a positive ROI, and resolve client concerns
• Proven ability to work in a team, presenting a professional image and commanding the respect of staff, peers, and senior management
• Experience performing well under pressure; working within a fast paced, high volume environment
• Results oriented, highly self-motivated, and quick-to-learn personality
• Excellent verbal and written communication skills
• Strong research, analytical, and follow-through skills
• Proficiency in Excel, Word, and PowerPoint
• Excellent time management skills, with the ability to multi-task and be flexible
• Previous experience with SaaS, e-commerce, Card-Not-Present merchants, gaming, or general payment processing, is preferred
• Ability to travel on a quarterly basis

We are located in Los Angeles and offer:

• Dynamic, stimulating and open environment with opportunity for personal development
• Medical, Dental, Vision, Life Insurance
• 401k w/ match, Paid Time Off, and Paid Holidays
• Paid parking and complimentary food
• Socially conscious and community oriented company
• Energized employment filled with activities and events
• Competitive Base Salary, plus bonus, and stock options
• Possibility to be remote