Are you outgoing, self-motivated, and know what is needed to ensure client’s expectations are met? SteelHouse, one of the fastest growing online advertising companies in the country, is looking for an Account Coordinator who is able to learn quickly on the job and work well under pressure. LA-based, with a cool company vibe, SteelHouse is looking for the right, highly motivated person to join their Client Services team. If you want a ground floor opportunity in a company that is revolutionizing the online display advertising industry – this is for you.

The Client Services team is a group of account management professionals who specialize in the exciting world of online display advertising. The Client Services team is seeking an energetic and highly-detail oriented individual who can assist with setting up new client accounts and quickly troubleshoot internal account issues. Working closely with the Sr. Account Manager and Account Director, the Account Coordinator is responsible for monitoring communication, timelines and overall client life cycle within the internal teams. 

You will:

• Walk new clients through our platform which includes creative review, budget review, and the launch process
• Helping throughout the initial pixel, creative, and set up phases and answer any client questions that may arise
• Help clients become experts on the platform.
• Work towards "Go Live" goals and communicate with clients throughout the launch process
• Proactively follow up with clients to get them live quickly
• Sustain working knowledge of new and existing SteelHouse product offerings.

You Have:

• An ability to multitask and prioritize in a fast-paced environment.
• A passion for advertising and support great creative work.
• A proven ability to build relationships with clients and co-workers.
• The ability to work effectively individually and as part of a team, while fostering a collaborative and harmonious work environment.
• The ability to keep cool under pressure and help others do the same.
• The ability to work well with people with varying personalities.
• Taken active measures to solve problems and commit to a high level of service.
• A Bachelor’s degree 
• Internet/technology savvy
• Impeccable verbal and written communication skills
• Proven time management and organizational skills
• Experience in the ad tech industry or online marketing (a plus)
• Proficiency in Microsoft Office (Word, Excel, Outlook) - Familiarity with Zendesk is a plus.

The gig comes with a few perks:

• Collaborative work environment with friendly people
• Beautiful office with an open floor plan and huge windows
• Transparency-we share very detailed financial info at company meetings
• Investment portfolio- Acorns contribution from SteelHouse
• Competitive compensation
• 100% healthcare coverage
• Open-ended vacation policy with an annual vacation stipend
• 401k plan
• Flexible Spending Account (FSA) for dependent, medical and dental care
• Weekly food deliveries, food trucks and outdoor BBQ
• Gated dog run located outside - in our LA location