FabFitFun
Hybrid

Manager, IT

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FabFitFun inspires happiness and personal growth through discovery. Join us! Be happy.

FabFitFun is currently looking for an Information Technology expert to completely own our IT processes and provide exceptional internal support to our employees. This is an opportunity to build our company’s IT infrastructure and internal processes from scratch and to be an instrumental leader of FabFitFun’s rapid expansion as one of the US’s fastest growing companies of 2017! This individual will be given the responsibility to develop and implement complex IT processes from the ground up to ensure we have the correct systems and processes in place to continue to make FabFitFun a great place to work as we scale. 

What you’ll do:

  • Work as the primary IT leader for 120+ users at our West Hollywood HQ
  • Develop and implement device management software enabling remote management of all hardware and software
  • Create and deploy company-wide ticketing system for all IT requests 
  • Establish best practices through the entire technical support process
  • Follow up with employees to identify areas of improvement in our current processes
  • Maintain Google App management with new and ongoing employees
  • Implement and oversee areas of need and improvement, including phones, printers, and video conferencing 
  • Report on IT/infrastructure spend 
  • Manage IT support staff to ensure exceptional employee service for all technical issues

What you'll bring:

  • 8+ years of experience in IT Management (startup preferred), with at least 1-2 years of supervisory/management experience. 
  • Advanced knowledge of Google Apps and Mac OSX environments 
  • Strong experience developing and implementing complex IT processes 
  • Strong degree of technical aptitude
  • Hands on experience with computer networks and working directly with employees on troubleshooting issues both small and large
  • Advanced networking knowledge and ability to troubleshoot; Experience with Zywall is a plus! 
  • Excellent written and verbal communication skills
  • You have a BS in Computer Science, Information Technology or related experience. 

 What You'll Get

  • Ability to create IT roadmap, implement new processes, and build a world-class IT department
  • Daily impact on one of the fastest growing companies in the US that is revolutionizing ecommerce
  • Generous compensation
  • Full health care coverage
  • Dental and vision coverage
  • Catered meals 3x/week
  • Kitchen stocked with great snacks and drinks
  • Generous vacation policy
  • Dog friendly office
  • Free FabFitFun subscription
  • Fun and friendly culture that promotes work-life balance

Please send your cover letter and resume and we’ll be in touch.

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What are FabFitFun Perks + Benefits

FabFitFun Benefits Overview

Amazing benefits including medical, dental, vision (+ Pet insurance!)
401K & Matching
Open/Flexible PTO policy - we trust our employees to manage their time
Donation matching program
Free FabFitFun subscription and quarterly credit in our e-commerce Add-Ons store
Monthly cell phone stipend

Culture
Volunteer in local community
Partners with nonprofits
Each of our seasonal boxes partners with a charity/nonprofit organization.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Diversity
Highly diverse management team
Mandated unconscious bias training
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Covered through Nationwide - 90%
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Charitable contribution matching
Partner with BrightFunds to allow the company to match up to $500 per employee annually for approved donations and organizations
Child Care & Parental Leave
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Stocked kitchen with amazing snacks that suit both looking for something healthy or a sweet treat in the afternoon. Kombucha & cold brew also on tap!
Some meals provided
Catered lunch weekly on Tuesday! Supplemental Catered meals also available throughout the month
Company-sponsored happy hours
Onsite office parking
Paid parking available for all of our employees
Pet friendly
Dog friendly office and right across the street from the West Hollywood dog park! You will find bowls and treats throughout the office.
Relocation assistance
Fitness stipend
You will have access to our online digital streaming platform (FabFitFun TV) that hosts a library of online fitness classes from top studies. Also hosted fitness classes every quarter in nearby gyms.
Home-office stipend for remote employees
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Online course subscriptions available

Additional Perks + Benefits

Generous compensation package and extensive benefits. 12 weeks’ paid parental leave. Free FabFitFun subscription and tons of beauty freebies! Daily impact on personalizing the FabFitFun member experience.

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