Jr Operations Coordinator
Synopsis:
DroneBase provides air support for any business. The DroneBase pilot network obtains aerial imagery + data from any address in the US in under 48hrs, for the low hundreds of dollars, that meet our quality standards. We actively fly in all 50 states and 30+ countries.
We are seeking a responsible Junior Operations Coordinator who can support our rapidly growing flight operations, increasing drone pilot network and internal team.
You are a scrappy, hungry, and attention detailed individual that can handle high volume transactions across different industry verticals including real estate, construction, hospitality, telecom and insurance.
Responsibilities:
Work within the Operations team to conduct pre-mission planning in a professional and courteous manner and serve as the face of DroneBase to our pilot network.
Assign and coordinate pilots to ensure safe, on-time flights for our customers.
Possess an understanding of drone capabilities, drone + airspace regulations, and follow procedures in DroneBase’s Operation Guidelines.
Solve problems in real-time and ensure delivery of high quality drone outputs (images, video, etc) to our customers.
Work directly with internal teams such as Sales, Account Management and Production and Engineering .
Provide ad-hoc support to pilots for general inquiries.
Requirements:
1-2 years experience preferred (in transactional work, logistics, customer service or hospitality). Drone Experience a plus.
Bachelor's degree preferred.
Prior experience or internship experience in working in a fast-paced environment with limited structure.
Proficiency in Microsoft Word, Excel, Google Docs.
Project management skills and attention to detail
Excellent communication and writing skills in English; ability to communicate with customers and pilots, and internal teams.
Interested in technology and the drone space.
- Health, Vision, Dental
- Unlimited Vacation
- Free Lunches on Friday, free snacks and coffee all day.
- Dogs allowed in office
- Take a drone with you on the weekend