ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan’s end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, marketing management tools, mobile connectivity for field techs, and Quickbooks integration. ServiceTitan brings a fully operational modern SaaS infrastructure to an industry traditionally underserved by software.

ServiceTitan is the preferred software for franchise systems Mr. Rooter®, Mr. Electric®, and Aire Serv®, as well as best practice organizations NexStar Network™, QSC®, Service Nation Alliance®, and Service Roundtable®. Businesses of any size can effortlessly measure revenue by job, call conversions, technician field sales, and customer satisfaction in real time. ServiceTitan’s end-to-end solution includes CRM, intelligent dispatch features, integrated marketing analytics, and comprehensive reporting.

We are a unique start-up with a proven product, brand-name customers, and are enjoying significant revenue growth. This is a great opportunity to be a part of a start-up that is already proven, yet young enough to offer its employees significant growth and equity.  

We are looking for smart passionate people that are looking to make a difference every day and who want to have a real, immediate impact on our firm. Our workplace culture is driven by creativity, collaboration and questioning the status quo. You should join us.

About the Opportunity:

As an Inbound Marketing Manager, you will be in charge of crafting compelling email campaigns and managing the marketing automation machine for a busy marketing department. This role demands a unique mix of left-brain analytical skills and right-brain creativity. One day you’ll be crafting a message to drive conversions off a landing page, the next you’ll be cataloging and auditing the lead scoring for a new set of video content and landing pages.

The ideal candidate for this position will have specific skills in marketing automation (Hubspot), email marketing and webinar logistics. He or she will take ownership of these three areas, but also be ready to dig into any all-hands-on-deck projects that come before the team.

Responsibilities:

• Marketing Automation - management and ownership of of Hubspot and all marketing automation and associated workflows, lead scoring, landing page and email templates
• Email Marketing - will work with the entire marketing team to craft concise and effective email campaigns necessary for various marketing initiatives
• Webinar Logistics - will manage company GoToWebinar account, scheduling and promoting all webinars requested by other departments

Requirements:

• Must have Hubspot certification
• Must have direct experience with Salesforce (and the Hubspot/Salesforce integration)
• 4-6 years of direct experience with B2B inbound email marketing

Bonus Points if:

• Experience with marketing for a SaaS company
• Experience with GoToWebinar a definite plus
• Experience in the home services (plumbing, HVAC, electrical) industry a plus

Benefits:

• Help lead one of the most successful and rapidly growing start-ups
• Work with the world’s leading service businesses
• Be exposed to fascinating learning experiences about how to build a company
• Wear many hats and never experience a dull moment
• Do work that matters and makes a noticeable impact on your team and customers
• Work with brilliant, motivated, and fun team members
• Equity in one of the fastest-growing companies
• Health benefits, free lunch every day, team outings, and flexible time off