WANTED:

IMPLEMENTATION SPECIALIST

At MomentFeed

ABOUT MOMENTFEED

MomentFeed is a digital marketing SaaS platform that connects brands and consumers at the local level. The platform empowers major brands including Starbucks, Burger King, and Jamba Juice to capture local audiences, engage with consumers in authentic and locally relevant ways, and measure campaign performance down to the point of sale.

You will be an integral part of a rapidly growing, cutting-edge technology company with VC backing and strong growth potential. We believe in taking risks and that revolutionary ideas can come from anywhere and anyone. 

THE ROLE

We are currently looking for an Implementation Specialist to join our Professional Services department. This is an entry-level role with a leading SaaS startup in the heart of Silicon Beach. We’re looking for someone who is comfortable working directly with clients in a team environment and is excited to learn and apply new concepts to help our clients get up and running on the MomentFeed platform. This is a highly visible role within a growing team.

YOU WILL

• Become an expert on the MomentFeed platform and how it empowers brands to better connect with their customers locally and socially
• Setup new client accounts and work with data within the MomentFeed platform
• Own implementation tasks associated to getting new clients live on the MomentFeed platform
• Assist Project Managers during kick-off and status meetings with new clients
• Use Excel spreadsheets to reconcile data into standardized formats through data manipulation
• Syndicate client location data to Facebook, Google, Foursquare, Bing, Apple Maps and other supported networks
• Track and document key findings and deliverables throughout the implementation lifecycle
• Create post implementation reports to drive and prove MomentFeed’s value to the client
• Work on multiple projects simultaneously across a wide range of responsibilities

YOU SHOULD HAVE

• Bachelors degree
• Solid organizational and project management skills
• Proficient in Microsoft Excel (formulas, macros, pivot tables)
• Comfortable working face-to-face with clients or customers
• Ability to thrive in an entrepreneurial and fast paced evolving environment
• Ability to travel to customer sites (approximately 10% travel)

BONUS POINTS

• Familiarity with project management tools and methodologies
• Proficiency in Keynote/PowerPoint, Salesforce and Wrike
• Familiarity with listing data syndication to networks like Facebook, Google My Business, Foursquare and Bing
• Prior experience at a SaaS company

YOU'LL GET

Salary: a competitive base salary

Commissions: a top-end structure that rewards you for meeting and exceeding goals

Stock options: you’ll be a co-owner and an employee

WE ARE

One of the best places to work in Los Angeles according the LA Business Journal!

We strive to be the best place our employees have ever worked, and the best partner our clients have ever had. Our people are awesome (if we do say so ourselves) and our offices are casual, fun, dog-friendly and low-key.

Every ‘Feeder gets:

- Health Benefits: comprehensive coverage (medical, dental, vision)

- Flexible Time Off Policy: uncapped PTO - no limit on vacation days

- MacBook Air/Pro laptop provided on your first day

- Catered lunches on Thursdays; snacks and drinks all the time

- 401(k), commuter program, and an employer-paid fitness program

If you’re a fit, you’ll become an integral part of a rapidly growing, cutting-edge technology company with huge growth potential.

Send us your resume and the reason why you’re the BEST person for this job!