Through brilliant people, innovative technology and operational excellence, TaskUs is the rocket fuel behind some of the soaring successes our clients have experienced!

The Human Resources Manager will be based in Santa Monica, CA and will lead the corporate HR program and policies as they pertain to employee relations, compensation and benefits, safety, performance, employee satisfaction, and culture. They will work to ensure that the Company is in compliance with all federal and state laws, while implementing new initiatives within the HR structure to ensure we are efficient and effective. The HRM will instill TaskUs culture in all initiatives, events, and actions. They will be a role model for all employees, maintaining strict confidentiality and composure at all times.

We believe that this role is “career defining” for the selected, motivated candidate. If you’re ready to soar, contact us today!

Responsibilities (including, but not limited to):

• Conduct weekly 121’s with direct reports, to support them and clearly outline KPIs, tasks and responsibilities on an ongoing basis
• Manage attendance, compensation and career growth of direct reports
• Ensure all HQ employees have the tools, resources, and equipment they need to be productive.
• Partner with Director to issue quarterly ESAT survey to the HQ team
• Participate in HQ Events and Wellness committee
• Track and respond to and/or investigate as necessary all emails received to the Confidence Line.
• Prepare all termination documents as needed, including notices, final paychecks, and separation agreements in partnership with Director and VP of Legal.
• Partner with Director to conduct employee investigations.
• Draft and distribute via DocuSign all new hire offer letters and employee documents and policies
• Manage the onboarding process for all new hires including ADP setup, paperwork, and benefits
• Monitor COBRA enrollees, and all EDD claims and filings.
• Administer leave & reasonable accommodation.
• Assist with relocation requests and visa applications.
• Update/revise the employee handbook & company policies as required by law or necessary for the business and new hires to align with all Federal and State laws in which the Company conducts business.
• Monitor all new hire enrollments and address employee questions and life events/changes
• Assist Director, CFO, and broker with open enrollment by undergoing financial review, making selections, preparing packets, and processing changes 

Skills:

• People management
• Exercises initiative and excellent time management skills at all times to prioritize and identify responsibilities, issues, and solutions
• Detail-oriented to the extreme
• Employee Development/Coaching
• Benefit Administration/Open Enrollment selection
• Anticipates, identifies and resolves problems or obstacles by utilizing logic and systematic processes
• Effectively manages time and priorities to meet deadlines

Qualifications:

• PHR / SHRM-CP Strongly Preferred
• At least 5 years of experience in Human Resources
• Prior experience with ADP Workforce now, Oracle HCM
• FMLA/DOL/PDL/CFRA/FLSA/EEOC experience
• Previous oversight of 100+ employees
• Start-up and/or private company experience highly preferred

About TaskUs

TaskUs is the leading global outsourcing company that provides exceptional back office support and customer care solutions for some of the world’s most notable brands and disruptive companies. We embrace a culture that fosters a best-in-class employee experience. With a unique focus on transformational growth, we provide the people, process and technology needed to deliver operational excellence, scale support systems and increase our partners’ bottom lines.

TaskUs has been recognized on the Inc. “5,000 Fastest Growing Private Companies in America” list the past four years and The Los Angeles Business Journal’s “100 Fastest Growing Private Companies” the previous three years. TaskUs is headquartered in Santa Monica, California, with operations across the United States, Latin America and the Philippines. 

With laundry, wellness, cellphone and home internet reimbursements, flexible working hours, mindfulness meditation lessons, an environment of total transparency, and a relentless focus on experimentation, we're quickly becoming one of the most sought after companies to work for in Los Angeles - it’s no wonder we have been named as one of the “Best Places to Work” by the LA Business Journal.

If you’re looking for a new challenge or just want to be a part of something historic, join us. Let’s change the way the world works. To learn more about TaskUs’ career offerings and to apply, please visit www.taskus.com/hq-careers/. 

TaskUs, Inc. is an equal opportunity employer.