Director of Training and Development

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Be part of the local marketing revolution - join MomentFeed!

MomentFeed is the leader in enterprise, software-as-a-service (SaaS) localized marketing solutions. Our digital marketing platform connects brands and consumers at the local level. The platform empowers global brands to capture local audiences, engage with consumers in authentic and locally relevant ways, and measure campaign performance down to the point of sale. MomentFeed helps marketers succeed in the mobile era by unifying Facebook, Foursquare, Google, Instagram, Twitter, Yelp and other social platforms for efficient management across all business locations. 

In a high-growth SaaS company, client and employee training programs are critical for success. MomentFeed University is our worldwide vehicle for providing client and partner product training and certification, and employee product, services, methods and processes training and certification. The mission of MomentFeed University is to advance MomentFeed’s capabilities in driving client adoption of our software, accelerate new employee productivity, build employee skills and capabilities, and create an ecosystem of certified partners.

As Director of Training & Development, you will build and lead MomentFeed University. You will create and execute a detailed, phased launch plan for training programs and curriculum, and certification requirements. You will collaborate with MomentFeed’s leaders and subject matter experts (SMEs), as well as identified consultants, to design and develop hands-on, virtual and on-demand training, ensuring consistency and quality of content. The Director will hire trainers, engage internal SMEs and consultants to deliver training courses.

The Director of Training & Development must be a proven training organization and program architect and leader, who is also comfortable rolling up her/his “training sleeves.” The ideal candidate will be a motivated, self-driven, leader and team player with a passion for adult learning and technology.

If you want to be an integral part of a rapidly growing, cutting-edge technology company with venture capital backing and huge growth potential that believes in taking risks and that revolutionary ideas can come from anywhere and anyone, MomentFeed may be a fit for you.

 

Responsibilities

  • Develop MomentFeed strategy to meet the needs of MomentFeed’s clients, partners and employees
  • Prioritize and manage development of training modules, working collaboratively and cross-functionally with MomentFeed leaders and SMEs to identify all applicable training and learning for clients, partners and employees
  • Hire/contract and manage a team of high-performing training content creators and trainers
  • Develop and drive standards for needs assessment, instructional design process, training curriculum, training materials, on-demand training products and offerings
  • Conduct post-training assessment and effectiveness measurements
  • Implement and manage Learning Management System (LMS); evolve LMS as an employee and management tool for individual and company growth
  • Develop and implement e-Learning technology
  • Continuously improve learning techniques and application
  • Participate in strategic sales cycles to present MomentFeed University and its client training program as a differentiator

 

Required Skills / Experience

  • Bachelor degree required, at a minimum (business or technical degree preferred); Masters in adult learning or related field a plus
  • Minimum 10 years of experience in technical training, business application software training
  • Minimum 5 years of experience leading a software company training organization
  • Ability to achieve extraordinary results in fast growing company
  • Superior written, visual, presentation and verbal communication skills
  • Experience assisting or leading implementation of a training organization
  • Experience having overall control of planning, staffing, budgeting, managing expense priorities, and recommending and implementing change
  • Proven ability to engage across corporate functions (e.g., sales, professional services, product management)
  • Experience with a Learning Management System
  • Ability to travel up to 15%

 

Our Values

MomentFeed operates on four core values: Excellence, Partnership, Entrepreneurship and Authenticity. We aspire to achieve absolute excellence in everything that we do. We have the utmost respect and appreciation for all of our partners and clients. We are a company of innovators and entrepreneurs and are open, genuine, and authentic in how we interact with our colleagues, partners and stakeholders. All of these values are centered on driving the success of our clients and the happiness of our employees.

About MomentFeed [if posting on other job sites]

MomentFeed is proud to be an equal opportunity workplace. Individuals seeking employment at MomentFeed are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.




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Location

Around the corner from Santa Monica Pier, we're walking distance from 3rd Street Promenade and directly in front of a Metro Expo Line station.

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