Director, Product Management, ERP

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About ServiceTitan:

ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan’s end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, Marketing management tools, mobile connectivity for field techs, and Quickbooks integration. ServiceTitan brings a fully operational modern SaaS infrastructure to an industry traditionally underserved by software. ServiceTitan is here to champion the people in home services. ServiceTitan helps them provide a wonderful customer experience, improve sales and more easily manage their business.

This is a great opportunity to be a part of a start-up that is already successful, yet early enough to offer its team members significant growth and equity opportunities. We have a proven product, brand-name customers, significant revenue, and growth, and are backed by Bessemer Venture Partners, the leading investors in cloud software.

If you are intelligent, humble, passionate about making a huge difference in the lives of hard-working individuals, and want to have a real, immediate impact on our firm, ServiceTitan wants to be your platform for achieving the extraordinary. You should join us.

About the Opportunity

ServiceTitan is looking for a Director, Product Management to lead our suite of ERP products, which includes procurement, inventory management, and accounting integrations with Sage Intacct and Quickbooks. We are looking for someone with a strong track record of driving new product features from concept to successful launch and market adoption. The ideal candidate will have a strong background in ERP and back-office cloud-based solutions and experience growing and managing a team of product managers. This role requires strong and proactive leadership and the ability to independently drive large product initiatives.


Responsibilities:

  • Own the product vision for Accounting, Inventory Management, and Procurement
  • Define and deliver integrations with suppliers and equipment manufacturers of home services (HVAC, Plumbing, Electrical) equipment
  • Engage closely with our mid-market and enterprise customers to understand their accounting, inventory and purchasing processes translate those into product capabilities
  • Represent ServiceTitan as a thought leader and product expert in customer and prospect meetings and on our online community
  • Collaborate closely with the product design and engineering teams to deliver an extraordinary product experience drive success and adoption of your products by working closely with product marketing managers in creating internal and external launch plans
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Location

Our office is located in a buzzy, vibrant neighborhood with access to great restaurants and bars. Think small-town vibe with big-city amenities.

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