Director of Merchandise & Operations

| Hybrid
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 Who We Are: 

Omaze is an online fundraising platform that's reinventing charitable giving by making it fun and easy for anyone to give. From once-in-a-lifetime experiences with the world's most influential people to original t-shirts designed and made with love, everything at Omaze connects influencers, nonprofits and donors in support of incredible causes.

Leveraging storytelling, social media marketing, celebrity influence, data science and exclusive merchandise, we help charities raise more funds and awareness so they can create greater impact than they ever have before.

Our campaigns have benefited over 200 nonprofits—through experiences like winning a walk-on role in Star Wars: The Force Awakens and getting interviewed by Jon Stewart, and exclusive t-shirts like Samantha Bee’s “Nasty Woman” and Shailene Woodley’s “I Stand with Standing Rock.” Our incredible community has raised millions for amazing organizations and generated significant awareness by regularly appearing in outlets like the Today Show, Vanity Fair, CNN, Good Morning America, Jimmy Kimmel and many others.

If your heart is beating faster now than it was before you started reading this, we’d love for you to join our team!

Who We’re Seeking:

An experienced operational leader to plan and deliver a best in class and cost effective experience around all physical rewards associated with our donors. You will be responsible for product design, production, fulfillment, and storage of all physical goods, while delivering exceptional service to our partners and donors. You will also help support new business initiatives, and work closely with the Finance, Marketing, and Product teams to develop both processes and future strategy.

Key Responsibilities:

  • Oversee the design, manufacturing, and fulfillment of our donor perks
  • Drive strategy around optimizing our average order value through the design of unique and creative donor perks
  • Set pricing and establish the most effective costing for all physical goods
  • Own the relationship with 3PL to guarantee best in class standards around delivery and customer experience
  • Manage standards of delivery and customer experience through the creation and monitoring of KPIs
  • Oversee inventory management
  • Collaborate cross-functionally to support new strategic initiatives that deliver against brand awareness and revenue goals
  • Provide leadership and coaching to team members in order to achieve business results

Our Ideal Candidate:

  • You have 5+ years of leadership experience in supply chain management or logistics
  • You can influence multiple stakeholders, develop strong relationships, and lead cross-functional teams
  • You have experience establishing or transitioning 3PLs and implementing processes from scratch
  • You have strong analytical and quantitative skills and can use data and metrics to drive action
  • You are highly collaborative and a strong manager, and are excited to build and mentor a team
  • You thrive in a fast-paced and dynamic environment
  • You take your work seriously but not yourself

To Apply:

Tell us a little bit about yourself, why you would be an ideal fit. Include your dream Omaze experience and which cause it would benefit.

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Location

The office is located in Marina del Rey with easy access to plenty of restaurants. We are close to LAX, beaches and Marina.

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