Data Analyst

| Hybrid
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We’re looking for a self-motivated, data-driven mind to take ownership of our client-related and internal data to develop actionable insights and direct strategy for company wide growth and internal optimizations.

About The Job

The Data Analyst will help to ensure that ChowNow is growing in the most efficient way possible. They will seek out and identify areas of opportunity to drive significant transformation in our strategy and processes. This position’s primary responsibilities will be to perform data mining, analysis, reporting, and visualization to support strategic decision making. The Data Analytics Intern will have the opportunity to work with and impact Sales, Account Management, Marketing, Finance, Product, and Engineering departments.

About ChowNow

ChowNow is a fast-growing tech company on a mission to give restaurants a competitive edge with best-in-class mobile and online ordering technology. Since 2010, we've built personalized ordering systems for more than 5,000 restaurants nationwide – making it easy for customers to order directly from their website, Facebook page, and branded iPhone and Android apps. Based in Playa Vista, CA, ChowNow is dedicated to helping restaurants grow their to-go businesses, strengthen customer relationships, and compete with national chains using leading technology. 

Responsibilities

·       Work with departmental stakeholders to analyze data for integrity and validity

·       Identify, analyze, and interpret trends or patterns in complex data sets

·       Create practical and powerful predictive models to solve business problems

·       Develop holistic reports and dashboards for business insights on a daily, weekly and monthly basis by working creatively through various systems including internal data

·       Design and conduct analysis with the purpose of improving and streamlining processes

·       Transform large amount of data into digestible management information

·       Develop standardized reporting infrastructure to provide visibility internally and externally showcasing budgeting, forecasting, and trend analysis

·       Create and manage operational/sales dashboards to track key performance indicator metrics for sales, account management, and marketing initiatives

·       Collaborate with sales, account management, marketing, and engineering to recognize trends impacting performance with a focus on customer success and revenue growth

 

Skills & Qualifications You’ll Need To Succeed

·       2+ years professional hands on analytical experience working with complex data sets

·       Experienced with data analysis ensuring integrity using industry standards

·       Proven SQL language experience with highly-performing SQL

·       Familiarity with high-volume applications/systems producing large amounts of data/metrics

·       Advanced Excel macro knowledge

·       Knowledge of Data Modeling concepts

·       Understanding of visualization concepts and techniques for presenting machine data

·       Great communication skills and ability to work cross-collaboratively

 

Joining The Team Has Its Perks

·       Ongoing training and growth opportunities. This is a great time to join because we’re growing and we want to promote from within.

·       FUN, high-impact, and fast-paced environment. We want you to love working here…so much that you recruit your friends.

·       Unlimited PTO. Paid Holidays. We expect you to work hard, but still enjoy your personal life.

·       Consistent & fair leadership. We’ll share info, set clear goals, show you respect, and treat everyone fairly.

·       Enough freedom to spread your wings while still holding you accountable.

·       Fully stocked kitchen

 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • WebpackLibraries
    • EnzymeLibraries
    • BottleFrameworks
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • PrincipleDesign
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen
    • SlackCollaboration

Location

The ChowNow HQ is in the heart of LA's tech scene. Culver City is near the beach, the freeways, the airport, & the tech industry action. Just 5 minutes from the vibrant center of Downtown Culver City, team members have the opportunity to explore the local fare to their heart's content.

An Insider's view of ChowNow

How has your career grown since starting at the company?

Starting as a graphic design intern and now working as a front-end developer I can definitely attest to ChowNow being an amazing place to grow your career. I've been here a little more than 5 years, and am still growing constantly both personally and professionally.

Kim

Lead Front End Engineer

How does your team reward individual success?

Individual success is more than metrics. It’s about being celebrated by your peers when you work hard to accomplish your goals. This takes different forms like winning Weekly Spotlight—or the Frog Trophy, which goes to the top performer because everyone deserves to be recognized for their accomplishments and celebrated amongst the company.

Angie

Customer Support Vendor Manager

What are ChowNow Perks + Benefits

ChowNow Benefits Overview

Competitive Compensation
Ongoing training and growth opportunities.
A "Best Place to Work" winner multiple times where we focus on creating a great employee experience.
Rock solid medical, dental, and vision plans.
Mental Health Coverage - we offer several programs to support your mental health and wellness goals.
3 weeks paid vacation; paid holidays; we expect you to work hard, but still enjoy your personal life
7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave.
401(k) Matching
Employer-contributing student loan assistance program or continuing education reimbursement program
Commuter benefits (including Uber Pool).
Employee Stock Incentive Plan.
Pet insurance for your fur babies
Quarterly Industry Events (Women, LGBTQIA+, Diversity, Inclusion).
Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly.
Enough freedom to spread your wings while still holding you accountable.
Fully stocked kitchen and cold brew on tap in our satellite offices

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Charitable contribution matching
Child Care & Parental Leave
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Vacation + Time Off
Generous PTO
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Paid industry certifications

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